CSE (Customer Support Executive)
20 hours ago
Career Guide Finding a JobWhat Is A Customer Care Executive? (With Duties And Skills) What Is A Customer Care Executive? (With Duties And Skills) Written by Updated 5 June 2025 Video: India's Customer Service Execs Reveal Salary, Tips & More What do India's customer service experts and executives really do? Well, we REALLY wanted to know. Our Indeed host, Harshita, hit the streets of Delhi and Gurugram to talk to seasoned customer service professionals and freshers. Customer care executives are the support system of companies that often communicate with their customers. These professionals help companies develop and maintain strong relationships with customers and clients. Knowing more about this profession can help you decide if you want to pursue this career path. In this article, we answer, "What is a customer care executive?", outline their primary and high-level duties, discuss what skills they use to do their job well and share some useful tips to excel in this career. Related jobs on Indeed Administrative & Customer Support jobs Customer Care Specialist jobs Part-time jobs Full-time jobs View more jobs on Indeed What is a customer care executive? A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. They are often responsible for front-facing duties that directly impact the customer's experience of an organisation. They may also lead a team of customer service professionals and educate them on how to tackle customer queries. While some customer service jobs are for freshers, there is a broad category of industries they work in. These include call centres, hospitality, tech, finance and even education. Related: Customer Satisfaction: How To Measure And Tips For Improvement Primary responsibilities of a customer care executive All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone
Job Types: Full-time, Permanent
Pay: ₹11, ₹30,557.54 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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Customer Support Executive
2 weeks ago
Pimpri-Chinchwad, Maharashtra, India Cosmic Byte Full time ₹ 2,00,000 - ₹ 4,00,000 per yearProviding accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...
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Customer Sales Executive
21 hours ago
Pimpri-Chinchwad, Maharashtra, India Next Step Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWe are looking for a Customer Success & Sales Executive to manage incoming leads, guide customers to the right rental solution, ensure smooth onboarding (KYC & payments), and support them during their rental journey.Flexi workingSales incentivesAnnual bonus
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Customer Sales Executive
4 days ago
Pimpri-Chinchwad, Maharashtra, India Ecospring Oversys Private Limited Full time ₹ 3,60,000 - ₹ 4,20,000 per year*Customer Sales Executive Job Description:* A Customer Sales Executive generates sales revenue by identifying and pursuing new business opportunities and building strong customer relationships. Key responsibilities include: *Key Responsibilities:* 1. Identifying and pursuing new sales opportunities 2. Building and maintaining strong customer relationships 3....
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Customer Support Associate
19 hours ago
Pimpri-Chinchwad, Maharashtra, India IOConnect Software Solutions Pvt Ltd Full time ₹ 2,57,400 - ₹ 3,99,600 per yearRespond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response...
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Customer Support Executive
6 days ago
Pimpri-Chinchwad, Maharashtra, India Pivot Peak Consultancy Full time ₹ 18,000 - ₹ 22,000 per yearTop MNC's are HiringInternational voice process Grad/Ug Freshers Sal up to 18k Graduate Freshers Sal up to 22k Incentives + AllowancesLoc:- Pune Both Way Cab US & UK Shift Immediate Joiner required For Details Call HR Required Candidate profileRequire Fluent English communication skill Graduate Freshers Undergraduate Freshers (10+2)Walk in Interview Work...
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Customer Care Executive
3 days ago
Pimpri-Chinchwad, Maharashtra, India Nyati technologies Full time ₹ 30,00,000 - ₹ 60,00,000 per yearCustomer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.They also analyze the communication cycle between their staff and customers using client relationship management software.Job Type: FresherPay: ₹21, ₹43,900.00 per monthEducation:Higher Secondary(12th Pass)...
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Customer Care Executive
1 week ago
Pimpri-Chinchwad, Maharashtra, India Nyati technologies Full time ₹ 2,58,000 - ₹ 5,22,000 per yearCustomer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software.Job Types: Full-time, FresherPay: ₹21, ₹43,900.00 per monthBenefits:Provident...
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Customer Care Executive
5 days ago
Pimpri-Chinchwad, Maharashtra, India Lotus Hospital Full time ₹ 1,80,000 - ₹ 2,16,000 per yearUrgent hiring Customer Care Executive at Pune.Experience : 1+ years relevant BPO/ Domestic Call Centre experience is required.Qualification : Any Undergraduate/ Graduate.Roles & Responsibilities : · Manage the day to day patient Appointment System · Efficiently handle queries to ensure accurate & courteous communication, providing all required information....
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Customer Service Executive
1 week ago
Pimpri-Chinchwad, Maharashtra, India Nyati technologies Full time ₹ 3,36,000 - ₹ 4,20,000 per yearManaging a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....
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Hiring For Customer support voice process
2 weeks ago
Pimpri-Chinchwad, Maharashtra, India Hiphonic Pvt Ltd Full time ₹ 2,28,000 - ₹ 3,60,000 per yearMinimum qualification 10+2 or 10+3No leaves for the first 2 months of joining6 days working, rotational shifts and 1 weekly off (rotationalRequired Candidate profileImmediate JoinersKnowledge on Computers word & Excel.Candidate should have Knowledge of OSCustomer support to e-commerce customersJob Types: Full-time, FresherPay: ₹19, ₹30,000.00 per...
