Customer Service Representative

Answering incoming phone calls - Fulfilling customer requests - Providing customer support - Selling the company’s products - Promoting company news - Using computer systems to record conversation details - Updating customer records - Handling service issues - Acting as the first point of contact for many customers - Resolving highly technical problems -...

Answering incoming phone callsResponding to customer emails and online chatFulfilling customer requestsProviding customer supportSelling the company's productsPromoting company newsUsing computer systems to record conversation detailsUpdating customer recordsHandling service issuesActing as the first point of contact for many customersResolving highly...

Process:- Customer Service Representative (Telesales - Outbound Process)Qualification: HSC or Any graduate / Under graduateWork From OfficeLocation - Viman Nagar, PuneShifts Timing: - Day ShiftPreferred candidate profileHSC / Graduates can applyFreshers can applyMarathi And Hindi Good communication / EnglishSalary:- 12,000 in-hand to 16,000 in-hand plus...

As a customer care representative you have to deal with customers for any quires We provide proper training for the role. As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as well We are an organisation working in service industry from past 19+ years in pune. Job Types: Full-time, Part-time Pay:...

As a customer care representative you have to deal with customers for any quiresWe provide proper training for the role.As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as wellWe are an organisation working in service industry from past 19+ years in pune.Job Types: Full-time, Part-timePay:...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Communicating with customers through various channels. Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the...

Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

**Resolve issues**: Resolve customer complaints and escalate issues to the appropriate department - **Process orders**: Take orders, calculate charges, and process payments - **Manage accounts**: Review customer accounts, make changes, and process adjustments - **Handle returns**: Handle returns and exchanges - **Provide information**: Provide information...