Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic and professional attitude towar customers at all times. Communicating with customers through...

As a customer care representative you have to deal with customers for any quires We provide proper training for the role. As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as well We are an organisation working in service industry from past 19+ years in pune. **Job Types**: Full-time,...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

As a customer care representative you have to deal with customers for any quiresWe provide proper training for the role.As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as wellWe are an organisation working in service industry from past 19+ years in pune.Job Types: Full-time, Part-timePay:...

As a customer care representative you have to deal with customers for any quires We provide proper training for the role. As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as well We are an organisation working in service industry from past 19+ years in pune. Job Types: Full-time, Part-time Pay:...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Resolve customer issues and complaints effectively and efficiently. - Manage high volumes of inbound and outbound calls. - Maintain accurate records of customer interactions and transactions. - Teamwork: CSRs must collaborate with other team members to share knowledge and provide the best customer service. - Flexibility: CSRs must adapt to changing customer...

Customer Support: Answer phone calls, emails, and chat messages to provide support and resolve issues. Product/Service Information: Provide detailed information about products, services, policies, and procedures. Problem Resolution: Listen to customer concerns and complaints, and find effective solutions to address them. Order & Account Management: Process...

**Key Responsibilities**: - Provide exceptional customer service - Resolve customer queries and concerns - Update customer information in the database - Achieve daily and monthly targets - Escalate issues as necessary **Requirements**: - Excellent English communication skills - Ability to multitask and prioritize - Good listening skills and attention to...