Guest Relation Executive

4 days ago

Andheri Mumbai Maharashtra, India Peninsusla Redpine Hotel Full time

**Job Title: Guest Relation Executive (GRE)**

**Reports to: Front Office Manager/Guest Services Manager**

**Location: Peninsula Redpine Hotel, [Location]**

**Job Summary**:
**Key Responsibilities**:
1. Guest Interaction: Greet and welcome guests, anticipate their needs, and provide personalized service to ensure a memorable stay.

2. Guest Services: Coordinate with various departments to resolve guest issues, respond to guest requests, and provide information about hotel services and local attractions.

3. Relationship Building: Build strong relationships with guests, encourage loyalty, and promote the hotel's brand.

4. Feedback Collection: Collect feedback from guests, identify areas for improvement, and suggest enhancements to improve guest satisfaction.

5. Collaboration: Work closely with front office, housekeeping, and other departments to ensure seamless guest experiences.

6. Communication: Maintain effective communication with guests, colleagues, and management to ensure guest satisfaction and resolve issues promptly.

**Requirements**:
1. Education: Bachelor's degree in Hospitality, Hotel Management, or a related field.

2. Experience: Minimum 1-2 years of experience in a similar role, preferably in a luxury hotel (Fresher can Apply).

3. Skills:

- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment
- Proficiency in hotel management systems (PMS) and CRM software

4. Language: Fluency in English (additional languages an advantage)

**What We Offer**:
1. Competitive salary and benefits package

2. Opportunities for professional growth and development

3. Collaborative and dynamic work environment

4. Access to training and development programs

**If you're passionate about delivering exceptional guest experiences and building strong relationships, we'd love to hear from you**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 9699765691

  • Guest Relation Executive

    13 hours ago

    Andheri, Mumbai, Maharashtra, India Peninsusla Redpine Hotel Full time

    **Job Title: Guest Relations Executive (GRE)** **Location: Mumbai - Andheri (East)** *** **About Us**: **We are Peninsula Redpine Hotel seeking a highly skilled and experienced Guest Relations Executive (GRE) to join our team. As a GRE, you will be responsible for providing exceptional guest experiences, ensuring that every guest feels valued, and...

  • Guest Relations Executive

    4 days ago

    Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full time

    Title: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Qualifications: Bachelors degree in Hospitality Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary...

  • Guest Relation Executive

    4 days ago

    Mumbai, Maharashtra, India Smart Moves Consultants Full time

    Greetings from Smart Moves Consultants !! This is with reference to your resume posted on Indeed, we have an opening for one of our esteemed client. Please find the details below: Position: Guest relation Executive Location: Santacruz West Job Description --- - Supervision of Guest Assistance. - Execute all the guest relations activities to achieve...

  • Guest Relations

    4 days ago

    Churchgate, Mumbai, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time

    **Hiring for Guest Relations Executives, Hostess and Host for our specialty restaurant FOO Asian Tapas.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Guest Relations Manager/ Restaurant Manager. **Qualification**:Hospitality...

  • Guest Relation Executive

    3 days ago

    Andheri East, Mumbai, Maharashtra, India My Home Foundation Group (Puri Creators) Full time

    Greet and welcome guests with a smile as soon as they arrive at the sales office. - Maintain a record of visiting guests in the register. - Responsible for handling customer queries promptly, efficiently, and professionally to fulfill the customer experience department expectation. - Allocation of fresh clients by coordinating with the sales department -...

  • Guest Relation Executive

    3 days ago

    Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner. - Check guests in and out of the restaurant, ensuring accuracy of information. - Answer phone calls and provide information to guests or transfer calls to appropriate departments. - Assist guests with inquiries, requests, and complaints, providing excellent customer...

  • Guest Relation Executive

    4 days ago

    Mumbai Central, Mumbai, Maharashtra, India Mayfair Housing Pvt. Ltd Full time

    Guest Relations Executive - Female Only Location - Mayfair Breeze Sales Lounge - Andheri West Job Profile: - 1.Attending and Registering the Walk In Customers 2.Ensuring a Great Guest Experience 3.Catering to the Refreshments of the Guests 4.Directing the Guests to the Sales Team 5.Getting them to Sign a Feedback Form Females with a Presentable...

  • Guest Relations Executive

    12 hours ago

    Nashik, Maharashtra, India Paradigm Consultancies Full time

    **Guest Relations Executive responsibilities include**: - Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints...

  • Guest Relation Executive

    4 days ago

    Mumbai, India Birla Healthcare Ayurveda Full time

    We are hiring for **Guest Relation Executive** **Location: Mumbai(Nepeansea Road)** **Roles / Responsibilities**: Maintaining relation with the clients by extending a warm welcome Addressing their queries referring them to the appropriate person. Achieving Center Target. To handle the front desk operations such as calling, welcoming guests, guiding guests,...

  • Guest Relation Executive

    4 days ago

    Mumbai, Maharashtra, India Blabber Hospitality Full time

    Job Summary Key Responsibilities 1. Guest Interaction: - Greet and welcome guests - Respond to guest queries and concerns - Provide information about Restaurant services and facilities 2. Issue Resolution: - Resolve guest complaints and issues promptly - Escalate complex issues to management when necessary 3. Personalized Support: - Offer tailored...