Email & Chat Support Executive

1 week ago


Andheri Mumbai Maharashtra, India Anand Healthcare Full time

Key Skills
- *Minimum 2 years of experience.

*Excellent written communication and comprehension.

**Responsibilities**:
*Own the entire interaction with that customer and provide total resolution for their needs

*Work with other associates, product managers, and partners to gather information, resolve customer needs, and improve processes

*Investigate and resolve customer inquiries related to their orders or shipments

*Update systems and document all interactions with customers, associates, and partners

*Provide order status, check inventory, schedule returns, file shipping claims, notate accounts, troubleshoot problems, handle complaints, and assist with billing inquiries.

**Job Types**: Full-time, Volunteer

Pay: ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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