Email & Chat Support Executive
1 week ago
Key Skills
- *Minimum 2 years of experience.
*Excellent written communication and comprehension.
**Responsibilities**:
*Own the entire interaction with that customer and provide total resolution for their needs
*Work with other associates, product managers, and partners to gather information, resolve customer needs, and improve processes
*Investigate and resolve customer inquiries related to their orders or shipments
*Update systems and document all interactions with customers, associates, and partners
*Provide order status, check inventory, schedule returns, file shipping claims, notate accounts, troubleshoot problems, handle complaints, and assist with billing inquiries.
**Job Types**: Full-time, Volunteer
Pay: ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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