Email Chat Support Executive

4 days ago

Wagle Estate Thane Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

We are looking for motivated Customer Service Advisors to join our team. You will be responsible for handling incoming calls, emails and webchats while delivering exceptional customer service.

Key Responsibilities

Handle inbound voice, emails and chat interactions with professionalism.

Resolve customer queries effectively and efficiently.

Maintain accurate records of all customer communications.

Strive to achieve high Customer Satisfaction Scores (CSAT).

Compensation

Basic Salary: Rs 15000 – Rs 30,000 (based on interview performance).

Selection Criteria

Good typing speed.

Strong fluency in English (spoken & written).

Customer-centric attitude and problem-solving skills.

Work Schedule

5 days a week. Day shift - Rotational Week Off.

Freshers can apply with Strong English Communication OR Minimum 1 year of experience in International Voice Process / Inbound / Blended Process

Experience in BPO /Call Center or customer service is a plus

If you are passionate about customer service and want to grow with a dynamic team, we'd love to hear from you

For more details Call or WhatsApp at

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Health insurance

Experience:

  • Customer Service: 1 year (Preferred)
  • Inbound voice: 1 year (Required)
  • Email Chat Support: 1 year (Required)
  • International voice process: 1 year (Required)

Work Location: In person

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