Customer Support Executive
1 week ago
**Responsibilities**: - Carry out customer order management process and update customer upon their shipment details. - Coordinating with the courier agencies for order deliveries & sales returns - Coordinating with the sales team and accounts team regarding payment and invoices - Carry out website backend operation work such as order management on our website, punch order in website, new order/user creation from backend if received on WhatsApp or call, product uploading, content writing, offers & schemes update and management etc. - Amazon and other market place product listing & account management - All platform E-com order management, packing & dispatching - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with internal stake holders as necessary. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide professional customer support as per company policy - Generate customer reviews and testimonials - Reporting as per company policy as and when needed Pay: From ₹15,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift **Experience**: - Customer service: 1 year (preferred) Work Location: In person **Speak with the employer** +91 7096930096
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Support Executive
5 days ago
Piplod, Surat, Gujarat, India Jainam Broking Limited Full time**Responsibilities**: - Support Work Scope:_ 1.Responsible for Providing technical assistance and guidance to our customers for all in house and third party software through all types of communication medias. 2.Responsible for providing assistance in installations, configurations and updating as and when required to our customers in a proactive manner and...
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Sales Support Executive
4 days ago
Piplod, Surat, Gujarat, India Finideas invesment Advisor Pvt Ltd Full timeGender: Male/FemaleEligible Degrees:Profile 1: B.B.A. & B. Com.Profile 2: M.B.A. & M. Com.Salary :Freshers : 15k to 25kExperience : As per interviewSales Support:● Assist Sales Executives with day-to-day tasks and activities.● Follow up on sales leads and customer queries.● Manage customer KYC processes and ensure compliance.Customer Interaction:●...
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Customer Support Executive
1 day ago
Surat, Gujarat, India FASHION DREAM Full time**Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...
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Customer Support Executive
7 days ago
Surat, Gujarat, India InfyOm Technologies Full time**More Than Just a Paycheck: Our Extensive Benefits**: **Your **Foundation**: 12 Paid Leaves + 12 Holidays Get Recharged and Celebrate Festivals with your loved ones. Birthday & Anniversary Leaves Time off to celebrate your special days with your family. Annual Compensation Review Your financial growth is also our priority. **Level **Up**: Monthly...
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Customer Care Executive
7 days ago
Piplod, Surat, Gujarat, India Jainam Broking Limited Full timeKey Responsibilities: - Act as the first point of contact for business partners and franchisee queries related to accounts, operations, KYC, product support, and other service requests. - Resolve issues related to client onboarding, demat account processing, trade execution, payouts, etc. - Coordinate with internal departments such as compliance,...
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Customer Support Executive
1 day ago
Surat, Gujarat, India eZee Technosys Full timeJob Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...
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Customer Support Executive
1 week ago
Surat, Gujarat, India Make My Address Full timeWe are looking for a friendly, empathetic, and solution-oriented **Customer Support Executive** to join our team. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a smooth and positive experience with our products or services. **Key Responsibilities**: - Provide accurate information...
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Customer Support Executive
2 weeks ago
Surat, Gujarat, India refrens.com Full timeCustomer Support Executive **Responsibilities**: and issues. - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and...
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Customer Support Executive
1 week ago
Surat, Gujarat, India Knovator Technologies PVT.LTD Full time**Job Title - Customer Support Executive.** **Location - Surat (on-site )** **Experience -3+4 years** **Responsibilities**: - **Onboarding**:Ensure smooth onboarding of new customers/clients also Ensure timely delivery of customized features committed to specific clients - **Escalation Handling**: Manage and resolve escalated customer issues, ensuring high...
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Customer Support Executive
1 week ago
Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time**Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...