Customer Service Blended Us Telecom

4 days ago

Noida Uttar Pradesh, India Basebiz Private Limited Full time

**Role**: Customer Service

**Process**: US Telecom **Blended Process**

**Location**: Noida

**Shift**: US Shifts

**Week Off**: 02 Rotational

Work from Office
- Answer customer queries on Chat and Call.
- Be empathetic when required.
- Listen attentively and provide first call resolution.
- Provide excellent service.
- Maintain high performance on all process metrics

**Hiring for US Telecom Blended Process (70% chat & 30% voice)**
- 05 days a week working
- Rotational shifts and rotational offs.,
- No cab facility is available
- Salary - Rs.45000 ctc and Rs.38600 inhand (for more than 1 year of exp.) and Rs.40000 ctc and Rs.33600 in-hand (for 06 months to 01 year of exp.)

**Job Types**: Full-time, Permanent

Pay: ₹33,600.00 - ₹38,600.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- 06 Months of International Chat process: 1 year (required)
- 06 Months of International Blended process: 1 year (required)
- 06 months of International BPO Voice process: 1 year (required)

**Language**:

- English (required)

**Location**:

- Noida, Uttar Pradesh (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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