Customer Service Assistant
2 days ago
About Us:
Ienergizer is a leading BPO located in the vibrant Sector 60 of Noida, specializing in providing top-tier customer service for the US telecom industry. We are looking for motivated individuals to join our Go Magenta process, which focuses on a blend of chat and voice support.
**Job Description**:
As a Customer Service Executive for the Go Magenta process, you will manage both chat and voice interactions, ensuring that customer queries are handled efficiently and effectively.
Key Responsibilities:
- Handle customer inquiries and issues primarily through chat (70%) and voice (30%).
- Proactively manage chat flows to resolve customer concerns.
- Maintain a good Average Handling Time (AHT) while ensuring high levels of customer satisfaction.
- Manage customer interactions under pressure with professionalism and composure.
- Collaborate with team members to enhance the overall customer experience.
**Salary**:
- CTC: ₹40,000 - ₹45,000 per month
**Requirements**:
- **Education**: Graduates preferred; undergraduates with relevant experience are also considered.
- **Experience**: Minimum of 6 months in a BPO, blended, or chat support role.
- **Skills**:
- Excellent written and verbal communication skills.
- Ability to work graveyard shifts.
- **Availability**: Immediate joiners preferred.
Working Conditions:
- **Schedule**: 5 days working with 2 rotational days off each week.
- **Shifts**: Graveyard shifts only.
Additional Information:
- Note: No cab facilities or meal provisions available.
Interview Details:
- **Time**: Between 3:00 PM - 8:00 PM
Why Join Us?
- Engage with a dynamic and supportive team in the US telecom sector.
- Develop your skills in a blended customer service role.
- Work in a competitive environment that values efficiency and customer satisfaction.
Pay: ₹40,000.00 - ₹45,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- International voice process: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Service Assistant
1 week ago
Noida, Uttar Pradesh, India House of Fett Full timeA Customer service Assistant is responsible for handling customer inquiries, resolving complaints, providing product and service information, and ensuring a positive customer experience through effective communication and problem-solving skills. They may also assist with order processing and follow-up on customer issues to ensure satisfaction. **Job...
-
Customer Service
4 days ago
Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time**Profile - Customer Service** **Qualification - 12 th + Experience in customer service/ Graduate Freshers** **Excellent communication skill in English.** **Location - Noida** **Must be comfortable with US Shift( Night Shift)** **One way cab facility provided.** **Immediate joiner required.** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...
-
Customer Service Assistant
1 day ago
uttar pradesh, India ThePetNest Full timeSalary kLocation - Noida Sector 59 - Work From OfficeCompany DescriptionThePetNest is revolutionizing the pet care market in India by providing a reliable, tech-enabled ecosystem for pet parents. Offering services such as grooming, veterinary support, walking, boarding, and dog training across 25+ cities, ThePetNest ensures convenience and quality care. With...
-
Customer Service Assistant
4 days ago
Noida, Uttar Pradesh, India ppconsultantspvt.ltd. Full timeLooking for a customer service executive **Job Types**: Full-time, Permanent Pay: ₹8,706.93 - ₹33,339.72 per month Schedule: - Day shift - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi...
-
Customer Service Assistant
12 hours ago
Noida, Uttar Pradesh, India Ann info consulting Full timeHi, We are hiring for customer service Associate, for our client. Job role : customer support Location: Noida Mode : onsite 5days working Fulltime position Hiring for Voice/non-voice/chat/blended/travel Process. Thanks Naina 7827980261 Pay: ₹9,170.93 - ₹33,700.69 per month Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably...
-
Customer Service Assistant
2 weeks ago
Noida, Uttar Pradesh, India 10x Growth Accelerator Full time**Hiring Alert - Seller Support Associate** Are you looking to kickstart your career in a dynamic and fast-growing environment? We are hiring Seller Support Associates to help onboard and support sellers on our platform. Job Details: - **CTC**: 15-16K (Fixed) - **Shift**: 9:30 AM - 6:30 PM (Fixed) - **Location**: [Specify Location] Eligibility: -...
-
Customer Service Assistant
1 week ago
Noida, Uttar Pradesh, India Apoyo Solutions Full timeCustomer Service Scheduling the meetings. Miscellaneous work assigned by Manager Training provided. Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Language**: - English (preferred) Work Location: In person **Speak with the employer** +91 9311468923
-
Customer Service Representative
2 days ago
Noida, Uttar Pradesh, India Dyneton Full time**Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...
-
Customer Service
1 week ago
Noida, Uttar Pradesh, India Pearson Full timeWe are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Primary Responsibilities - Level 2...
-
Customer Service Assistant
4 days ago
Noida, Uttar Pradesh, India Fixandfurnish LLP Full time**Responsibilities**: - Coordinate with internal teams to ensure smooth service - Manage daily bookings, follow-ups, and complaints - Maintain high levels of customer satisfaction **Requirements**: - Good communication skills (Hindi & English) - Positive attitude & willingness to learn Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day...