Customer Relation Executive

5 hours ago

Lucknow Uttar Pradesh, India T & L Gases Pvt. Ltd. Full time

Key Responsibilities
- **Customer Service and Support**:

- Provide accurate information and assistance regarding products, services, and policies.
- Handle and resolve customer complaints and issues in a professional and courteous manner.
- **Relationship Management**:

- Build and maintain strong, long-lasting relationships with customers.
- Regularly follow up with customers to ensure satisfaction and address any ongoing needs.
- Gather feedback from customers to identify areas for improvement and communicate this to the relevant departments.
- **Record Keeping and Documentation**:

- Maintain detailed records of customer interactions, inquiries, complaints, and resolutions.
- Ensure customer information is kept up-to-date and accurately recorded in the CRM system.
- **Collaboration with Internal Teams**:

- Work closely with sales, marketing, and technical support teams to address customer needs and ensure a cohesive customer experience.
- Coordinate with other departments to resolve complex customer issues and improve service delivery.
- **Reporting and Analysis**:

- Prepare regular reports on customer feedback, complaints, and overall satisfaction levels.
- Analyze data to identify trends and recommend strategies for improving customer relations and retention.
- **Process Improvement**:

- Participate in the development and implementation of customer service policies and procedures.
- Suggest and implement improvements to enhance the overall customer experience.

Qualifications and Skills
- **Education**: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- **Experience**: Minimum of 2 years of experience in customer service, customer relations, or a similar role.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to manage multiple tasks and prioritize effectively.
- Attention to detail and accuracy in record-keeping.
- Strong organizational and time management skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

  • Event Customer Relations Executive

    2 weeks ago

    Lucknow, India Sas One Full time

    We are hiring Event Customer Relations Executive in Lucknow. Build client relations, handle queries, support event coordination & ensure customer satisfaction. Salary as per last package. Apply now

  • Event Customer Relations Executive

    1 week ago

    Lucknow, Uttar Pradesh, India Sas One Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    We are hiring Event Customer Relations Executive in Lucknow. Build client relations, handle queries, support event coordination & ensure customer satisfaction. Salary as per last package. Apply now

  • Customer Relation Executive

    4 days ago

    Lucknow, Uttar Pradesh, India 2Q PROFESSIONAL & MGNT SERVICES Full time

    **Job Summary**: **Key Responsibilities**: - Build and maintain strong, long-lasting client relationships. - Handle customer complaints or concerns professionally and escalate when necessary. - Provide accurate information about products/services to clients. - Ensure timely follow-ups with customers for feedback, service reminders, or issue resolution. -...

  • Customer Relationship Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India elation softnet pvt ltd Full time

    **Key Responsibilities**: - **Customer Service**: - Act as the main point of contact for customers seeking assistance with service-related queries. - Handle customer complaints, resolve issues promptly, and ensure customer satisfaction. - Provide timely updates to customers regarding the status of their vehicles during service. - **Relationship...

  • Customer Relation Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Vani Advertising Full time

    **Designation**: Client Relationship Executive **Location**: Sector 96, Noida **Industry**: Out-of-Home (OOH) Advertising **Working Hours**: Monday to Saturday, 10:00 AM to 6:30 PM **Employment Type**: Full-Time **Company Overview**: **Vani Advertising**is a leading name in the Out-of-Home (OOH) advertising industry, delivering innovative, result-oriented...

  • Customer Relations Manager

    6 days ago

    Lucknow, Uttar Pradesh, India WorthSpace Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: LucknowCompany: WorthSpace – Premium Interiors & ConstructionAbout WorthSpaceWorthSpace is a premium interior and construction company dedicated to delivering high-quality residential and commercial projects. With a customer-first approach, we ensure every project reflects innovation, functionality, and trust.⸻Position: Customer Relationship...

  • Customer Relations Manager

    2 weeks ago

    Lucknow, India WorthSpace Full time

    Location: Lucknow Company: WorthSpace – Premium Interiors & Construction About WorthSpace WorthSpace is a premium interior and construction company dedicated to delivering high-quality residential and commercial projects. With a customer-first approach, we ensure every project reflects innovation, functionality, and trust. ⸻ Position: Customer...

  • Customer Relations Officer

    1 week ago

    Ballia, Uttar Pradesh, India Svasti Microfinance Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Company DescriptionSvasti Microfinance believes that the right to finance is fundamental for all human beings. We offer a range of products and services to meet different needs, catering especially to those without collateral. Our focus is primarily on empowering women with financial products, services, and knowledge to not only support their businesses but...

  • Customer Relation Executive

    2 weeks ago

    Kanpur, Uttar Pradesh, India 3Fate Technologies Pvt Ltd Full time

    **About Us**: Showroom B2B is a leading B2B marketplace in the Fashion and Apparel industry, connecting manufacturers, wholesalers, and retailers in a dynamic ecosystem. Our platform empowers businesses to streamline operations, optimize inventory, and foster strategic partnerships within the fashion supply chain. **Key Responsibilities**: 1-Handle customer...

  • Guest Relation Executive

    5 hours ago

    Noida, Uttar Pradesh, India Srishti Software Applications Pvt. Ltd Full time

    Job Title: Guest Relation Executive Location: Sector 18, Noida, Uttar Pradesh 201301 Experience Required: 1+years Shift: Rotational shift **Salary**:25k to 30k CTC **Job Description**: Greeting guests: Greeting guests upon arrival and providing a pleasant experience Handling complaints: Addressing customer complaints in a timely manner to improve...