Customer Relation Executive

2 days ago

Kanpur Uttar Pradesh, India 3Fate Technologies Pvt Ltd Full time

**About Us**:
Showroom B2B is a leading B2B marketplace in the Fashion and Apparel industry, connecting manufacturers, wholesalers, and retailers in a dynamic ecosystem. Our platform empowers businesses to streamline operations, optimize inventory, and foster strategic partnerships within the fashion supply chain.

**Key Responsibilities**:
1-Handle customer inquiries, concerns, and complaints promptly and professionally.
2-Escalate complex issues to the appropriate teams for resolution.
3-Maintain accurate records of customer interactions and transactions.
4-Collaborate with other team members to ensure efficient and effective customer support.
5-Strive to achieve and exceed customer satisfaction goals.
**Requirements**:
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and a customer-focused mindset

**Experience**: 2yrs to 5yrs

**How to Apply**:
Join us at Showroom B2B and be part of a dynamic team shaping the future of B2B commerce in the Fashion and Apparel sector

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Fixed shift

Work Location: In person

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