
Customer Relation Executive
12 hours ago
**Designation**: Client Relationship Executive
**Location**: Sector 96, Noida
**Industry**: Out-of-Home (OOH) Advertising
**Working Hours**: Monday to Saturday, 10:00 AM to 6:30 PM
**Employment Type**: Full-Time
**Company Overview**:
**Vani Advertising**is a leading name in the Out-of-Home (OOH) advertising industry, delivering innovative, result-oriented outdoor advertising solutions. Our focus is on client satisfaction and measurable growth through effective media presence. We are seeking a dynamic, articulate, and proactive **Client Relationship Executive**to join our team who has prior experience in the OOH advertising industry.
**Key Responsibilities**:
- Serve as the primary point of contact for assigned clients, ensuring prompt and professional communication.
- Prepare and present customized **media plans** as per client briefs and campaign objectives.
- Conduct regular **follow-ups for payments** and coordinate closely with the accounts department to manage receivables.
- Coordinate with internal teams including operations, creative, and finance for smooth campaign delivery.
- Follow up with clients for approvals, deliverables, and payment collections in a timely manner
- Handle **third-party ad space coordination** — reach out to external media owners, check availability, and negotiate pricing when needed.
- Ensure campaign deliverables are met as per timelines and expectations.
- Maintain accurate records of communications, media plans, proposals, and payment status
- Attend client meetings, calls, and reviews, and ensure all concerns are addressed proactively.
- Provide regular status reports and updates to senior management.
- Maintain professionalism and a client-focused approach in all interactions.
- Prepare client reports, presentations, and documentation using MS Word and PowerPoint
- Build strong, lasting relationships with clients and vendors to promote long-term collaboration.
**Key Requirements**:
- Graduate in any discipline
- Minimum 1 years of experience in a **Client Relationship** role within the **OOH industry Mandatory.**
- Decent in English communication skills.
- Proficiency in Ms Office.
- Strong client handling and interpersonal skills.
- Ability to manage multiple tasks, coordinate with various teams, and meet deadlines.
- Detail-oriented with good organizational and follow-up abilities.
- Self-motivated and proactive in managing client requirements and external vendor coordination.
- Familiarity with outdoor media formats, market rates, and vendor networks is a plus
**What We Offer**:
- A collaborative and supportive work environment
- Opportunities to grow within the OOH advertising industry
- Exposure to top brands and clients across diverse sectors
- Competitive compensation based on experience and performance
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
**Experience**:
- OOH industry: 1 year (required)
Work Location: In person
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