Call Center Executive

We are currently seeking individuals to join our team as Call Center Representatives. As a Call Center Representative, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues in a professional and efficient manner. **Requirements**: - Any Graduates with basic computer knowledge - Good...

**Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper suggestions. Ø Meet personal/team targets. Ø Taking part in timely training and other learning opportunities to...

Key ResponsibilitiesLead Generation and SalesLead Follow-Up and ClosureCustomer Engagement:Compliance and Reporting5.Receivables Follow-Up and Management6.Relationship Management7.Payment Monitoring and Resolution:8.Dealer ship Form CollectionJob Types: Full-time, PermanentPay: ₹10, ₹20,000.00 per monthBenefits:Cell phone reimbursementHealth...

The Call Center Executive (English) will be responsible for handling customer queries, resolving complaints, providing technical assistance, and ensuring customer satisfaction. The Executive will also be responsible for sales and cold-calling as per the requirement. **Qualifications** - Excellent Customer Support and Customer Service skills - Strong...

**Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper suggestions. Ø Meet personal/team targets. Ø Taking part in timely training and other learning opportunities to...

**Call Center Quality Analyst** (QA) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Experience**: 1+ years in a Call Center QA role **Key Responsibilities**: - Monitor and evaluate calls for quality assurance and compliance with company policies. - Provide feedback to agents on their performance and suggest...

**Call Center Team Leader** (TL) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Languages**: Hindi and English (Proficiency in both required) **Key Responsibilities**: - Lead, motivate, and manage a team of customer service agents. - Monitor call quality and performance to ensure compliance with company...

**Qualifications**: - Marketing skills - Prior experience in call center roles - Knowledge of medical treatments - Familiarity with medical terminologies to review reports - Proficiency in English, Hindi, and Malayalam - Preference for female Ayurvedic doctors - Respond to leads - Coordinate appointments and follow-ups - Maintain accurate records of patient...

**Key Responsibilities** 1. Lead Generation and Sales 2. Lead Follow-Up and Closure 3. Customer Engagement: 4. Compliance and Reporting 5.Receivables Follow-Up and Management 6.Relationship Management 7.Payment Monitoring and Resolution: **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone...

Key ResponsibilitiesOutbound Lead CallsCall leads generated through digital marketing campaigns.Qualify leads by asking relevant questions (e.g. product preferences, budget, timeline) to determine potential and readiness to visit the showroom.Schedule showroom visits for qualified leads and pass them on to the sales team.Client Follow-Up / Happy CallsContact...