Call Center Executive

We are looking for Call Center Executive for Kochi office. Graduate with good fluency in English speaking essential along with computer knowledge. Answer queries professionally to provide information about products and services. Identify the needs of the clients through interaction. Keep records of customer interactions, details of inquiries. Update the...

**Job Overview**: As a Call Center Executive, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer inquiries or complaints. You will represent our company as the first point of contact for customers, ensuring their concerns are addressed promptly and professionally. **Key...

**Call Center Quality Analyst** (QA) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Experience**: 1+ years in a Call Center QA role **Key Responsibilities**: - Monitor and evaluate calls for quality assurance and compliance with company policies. - Provide feedback to agents on their performance and suggest...

**Call Center Team Leader** (TL) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Languages**: Hindi and English (Proficiency in both required) **Key Responsibilities**: - Lead, motivate, and manage a team of customer service agents. - Monitor call quality and performance to ensure compliance with company...

Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper suggestions. Ø Meet personal/team targets. Ø Taking part in timely training and other learning opportunities to expand organisation...

Responsibilities: Handle Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance. Make Outbound Calls: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed. Customer Service: Provide exceptional customer service by addressing...

**HIRING CALL CENTER EXECUTIVES** - Good Communication skills - Salary upto 15k + Incentives - Location : Thrikkakara, Opp BMC college.Ernakulam **Training Certificate for Freshers will be provided.** **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher...

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 20 branches with 200+ staff and planning for Pan India expansion.. Job location: Kundanoor, Cochin - Qualification - Plus Two - Experience - Min.1 Year - Age - Below 35 - Gender -...

**Job : Call Center Quality Assurance (QA) Specialist** **Location**: Kaloor, Kochi **Salary**: ₹32,000 per month **Shift**: Rotational **Experience**: 4-5 years as QA in a call center **Languages**: English & Hindi Speaking Skills **Responsibilities**: - Monitor and evaluate customer interactions to ensure quality standards. - Provide feedback and...

**JR CRE // CALL CENTER // AGE LIMIT: 28 //ANY DEGREE // JOB LOCATION: KOCHI**: - **FRESHERS AND EXPEREINCE CANDIDATES CAN APPLY**: - **CALL CENTER // DAY AND NIGHT SHIFT// GOOD SALARY AND GOOD INCENTIVE** **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day...