Customer Support Representative

2 days ago

Bengaluru Karnataka, India Unipro Full time

Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for UniPro, a Uniform Manufacturing and Distribution Company. The primary responsibility of this position will be to provide excellent customer service and support to our customers.

Key Responsibilities:

- Investigate and resolve customer complaints and issues in a timely and professional manner.
- Process customer orders and ensure accurate billing and shipping information.
- Collaborate with other departments within the company to ensure customer satisfaction.
- Maintain accurate and up-to-date customer records in our database.
- Provide feedback to the management team on customer trends and issues.

**Requirements**:

- Excellent communication skills, both written and verbal.
- Ability to remain calm and professional when dealing with difficult customers or situations.
- Strong problem-solving skills and attention to detail.
- Ability to work in a team environment and collaborate effectively with others.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Language**:

- Hindi (preferred)
- English (required)
- kannada (preferred)

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