Servicenow Csm

1 week ago

Pune Maharashtra, India Appeal Career Technologies Full time

**ServiceNow CSM**

JOB DETAILS

Experience - 4 - 8 years

Payroll Mode - Permanent

Location - Pune and Bangalore

Ready to relocate within India.

Work mode - Work from Office - Pune

**Note**: Experience in CSM Module is compulsory (Customer Service Management)
- Must have experience in CSM case management, CSM Agent workspace
- Design, develop, and implement the ServiceNow CSM module.
- Must have hands-on experience in the integration RestApi, WSDL, and Scripted APIs
- Designing and Developing service catalogue.
- Experience to conduct technical as well as process workshops with business stakeholders and align solutions as per customer requirements
- Proficient in Java Script
- Good to have below certifications:

- ServiceNow Certified Application Developer - CAD
- ServiceNow Certified Implementation Specialist (CIS) - CSM

Pay: ₹1,000,000.00 - ₹2,000,000.00 per year

Schedule:

- Day shift

Work Location: In person

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