ServiceNow Development Expert

6 days ago

Pune, Maharashtra, India beBeeService Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Order Management Developer Role

This position involves working as a ServiceNow developer with Innova-Solutions, where you will join a core transformation program focused on Order Management and Delivery processes.

As a ServiceNow Developer, your primary responsibilities will include developing enhancements identified during UAT and reviewing existing designs for improvements.

You will implement ServiceNow OM and CSM solutions, including simple and complex order capture and orchestration, integrations with third-party tools, and collaborating with ServiceNow Architect and tech leads to design and implement best-practice ServiceNow solutions.

The ideal candidate will have strong hands-on experience in ServiceNow development, good knowledge of ServiceNow modules (CSM, ITSM, SPM), and expertise in CSDM. They should also have a deep understanding of Workspaces, UI Builder, Flow Designer, and proficiency with integrations (scripted APIs, Integration Hub).

Additionally, the candidate should have excellent knowledge of the ServiceNow platform and core features, practical experience in portal management & customization, and strong experience in Service Catalog definition and setup.

  • Develop enhancements identified during UAT and review existing designs for improvements.
  • Implement ServiceNow OM and CSM solutions, including:
  • Simple order capture and orchestration.
  • Complex order capture and orchestration with links to SPM & CSM.
  • Integrations with third-party tools.
Required Skills and Qualifications

To be successful in this role, you should possess:

  • Strong problem-solving and analytical skills.
  • Experience collaborating with architects, BAs, and tech leads.
  • Ability to translate user stories into ServiceNow features with minimal customization.

Soft Skills:

  • Fluent English with excellent communication skills (ability to explain complex topics to non-IT stakeholders).
  • Fast learner with proactive attitude.
  • Strong teamwork skills – able to support and collaborate when challenges arise.

The selected candidate will undergo a technical assessment as part of the selection process.

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