CRM Executive

2 weeks ago


Bengaluru Karnataka, India Felicity Adobe LLP Full time

**Job Title: CRM Executive - Home Automation**

**Location**
Brigade Signature Towers, Old Madras Road, Bengaluru

**Experience**
2-3 years in CRM/telecalling/customer coordination, preferably in home automation or related tech (e.g., Alexa, digital locks).

**Salary**
₹25,000 - ₹30,000/month (based on experience and interview performance)

**Employment Type**
Full-time, Day shift

**Key Responsibilities**
- **Telecalling & Lead Conversion**:

- Conduct outbound calls to prospects and manage inbound leads.
- **Customer Coordination & Relationship Management**:

- Engage with customers to understand and track requirements.
- **Product Expertise**:

- Knowledgeable on home automation products (Alexa skills, digital lock systems, etc.).
- Clearly explain product features and benefits to customers.
- **CRM Handling & Reporting**:

- Log all interactions and lead status updates accurately in CRM.
- Generate daily/weekly reports on leads, calls, conversions. (apna.co)
- **Coordination with Internal Teams**:
**Qualifications & Skills**
- Bachelor’s degree or equivalent work experience.
- 2-3 years in CRM, telecalling, or customer coordination roles—ideally within tech, security, automation, or real estate sectors.
- Excellent verbal/presentation skills in English (Hindi/Kannada a plus).
- Proficient with CRM tools and MS Office suite.
- Strong interpersonal and multitasking capabilities.
- Resilient under pressure, with a positive, goal-oriented mindset.
- **Checklist for Applicants**:

- 2-3 years of relevant experience
- Familiarity with Alexa-enabled devices and digital lock systems
- Excellent communication and CRM software proficiency
- Ability to work from Brigade Signature Towers, Bengaluru

**How to Apply**

Send your resume
- Your CRM/telecalling background
- Experience with Alexa or digital-lock technologies

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9663971343


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