CRM Executive

1 day ago

Bengaluru Karnataka, India SGL LABS PVT LTD Full time

Develop CRM Strategies: Implement customer engagement initiatives to maximize retention and loyalty.
- Manage CRM Software: Utilize CRM platforms (e.g., Salesforce, HubSpot) for accurate data management and customer segmentation.
- Top Customer Issue Resolution: Handle and resolve high-priority complaints for top customers in Southern India to ensure customer satisfaction.
- Client Query Coordination: Work closely with the Business Development Manager (BDM), Business Development Executive (BDE), and Operations Manager to address client queries and provide timely resolutions.
- Reporting & Insights: Analyze campaign results, customer feedback, and issue resolution outcomes, and report findings directly to the Zonal Head.
- Meeting Scheduling: Schedule and coordinate meetings with the Zonal Head, BDM, BDE, Operations Manager, and other teams to align CRM efforts.
- Cross-functional Collaboration: Partner with Sales, Marketing, and Customer Service teams to drive consistent customer experiences.

Qualifications:
Bachelor’s degree in Marketing, Business, or a related field.

2+ years in CRM, customer service, or digital marketing.

Proficiency in CRM platforms, data analysis, and scheduling tools.

Strong communication, coordination, and problem-solving skills.

Language Skills: Proficiency in English, Hindi, and Telugu is compulsory. Knowledge of additional languages is an advantage.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,526.42 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Banglore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- Telugu (preferred)

Work Location: In person

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Urban Standz Pvt Ltd Full time

    **Job Title: CRM Executive** **Location**: HSR Layout, Bangalore **Experience**: 1-3 years **Job Summary**: **Key Responsibilities**: - Maintain and update the CRM system to ensure accurate and current customer information - Segment customer data for targeted marketing and communication efforts - Analyze CRM data to track customer behavior, campaign...

  • Business Development Executive

    3 days ago

    Bengaluru, India Nurture CRM Full time

    Company DescriptionNurture CRM is a Institute & management tool that allows Institutes to manage all of their sales channels in one place. The platform helps businesses engage with prospects and effectively nurture them to scale their growth. Nurture CRM is located in Bengaluru, India.Role DescriptionThis is a full-time on-site role for a Business...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India ShobhaGlobs Engineers Hub Pvt. Ltd Full time

    **Position**: CRM Executive **Location**: Bangalore **Reports to**: CEO **Job Type**: Full-Time **Overview**: The **CRM Executive** is responsible for managing customer relationships, optimizing the CRM system, and ensuring excellent customer service across all communication channels. This role focuses on improving customer experience, driving customer...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Fresh to home Full time

    Execute a comprehensive CRM Marketing strategy to drive customer engagement and retention. - Collaborate with cross-functional teams including product, content, art teams to develop compelling and engaging CRM assets, ensuring consistent brand message across all CRM channels. - Monitor and analyze campaign results and provide regular reports to the different...

  • CRM Executive

    5 days ago

    Bengaluru, Karnataka, India Avillion Infrastructure Full time

    **Job Title**: CRM Executive - Payments, Documentation & Land Records **Location**: BTM Layout, Bangalore **Employment Type**: Full-Time **Experience**: 2-4 Years in Real Estate or Infrastructure CRM **Key Responsibilities** **Payment Follow-Up & Recovery** - Track and follow up on pending payments from clients. - Maintain accurate records of payment...

  • Business Development Executive

    3 days ago

    Bengaluru, India Nurture CRM Full time

    Company DescriptionNurture CRM is a Institute & management tool that allows Institutes to manage all of their sales channels in one place. The platform helps businesses engage with prospects and effectively nurture them to scale their growth. Nurture CRM is located in Bengaluru, India.Role DescriptionThis is a full-time on-site role for a Business...

  • Executive CRM

    2 weeks ago

    Bengaluru, Karnataka, India CLASSIC FLOORING AND INTERIOR PVT LTD Full time

    We are hiring CRM Executive for Bangalore Koramangala Location - Excellent communication and interpersonal skills - Strong problem-solving and negotiation abilities - Good knowledge of (CRM) software - Build and maintain strong relationships with new and existing customers - Understand customer needs and recommend appropriate products/services - Ensure...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Urban Standz Pvt Ltd Full time

    **Company**:Urban Standz Pvt Ltd **Location**:Bangalore (On-site) **Experience**Required: 3-5 Years **Joining**:Immediate Joiner Preferred **Department**:Sales / Marketing / Operations **Job Summary**: **Key Responsibilities**: - Manage and operate the company’s CRM systems for day-to-day customer tracking and communication - Coordinate and execute...

  • Business Development Executive

    4 days ago

    Bengaluru, India Nurture CRM Full time

    Company Description Nurture CRM is a Institute & management tool that allows Institutes to manage all of their sales channels in one place. The platform helps businesses engage with prospects and effectively nurture them to scale their growth. Nurture CRM is located in Bengaluru, India. Role Description This is a full-time on-site role for a Business...

  • Business Development Executive

    4 days ago

    Bengaluru, India Nurture CRM Full time

    Company DescriptionNurture CRM is a Institute & management tool that allows Institutes to manage all of their sales channels in one place. The platform helps businesses engage with prospects and effectively nurture them to scale their growth. Nurture CRM is located in Bengaluru, India.Role DescriptionThis is a full-time on-site role for a Business...