
CRM Executive
4 days ago
**Job Title: CRM Executive**
**Location**: HSR Layout, Bangalore
**Experience**: 1-3 years
**Job Summary**:
**Key Responsibilities**:
- Maintain and update the CRM system to ensure accurate and current customer information
- Segment customer data for targeted marketing and communication efforts
- Analyze CRM data to track customer behavior, campaign effectiveness, and identify opportunities
- Coordinate with internal teams to execute CRM-driven campaigns and initiatives
- Respond to customer inquiries and follow-ups through the CRM system
- Generate and present regular CRM performance reports
- Ensure data privacy compliance and manage unsubscribes or data removal requests
- Train and support team members in effective CRM usage
**Requirements**:
- Bachelor’s degree in Marketing, Business Administration, or a related field
- 1-3 years of experience in a CRM or customer-facing role
- Experience with CRM platforms such as Zoho, HubSpot, or Salesforce
- Strong analytical and reporting skills
- Excellent communication and interpersonal abilities
- Attention to detail and the ability to manage multiple tasks
- Proficiency in Microsoft Excel and basic reporting tools
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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