CRM Executive
1 day ago
**Job Summary**:
We are seeking a detail-oriented and customer-focused CRM Executive to support our customer relationship strategies and campaigns. You will be responsible for managing the CRM platform, ensuring data accuracy, supporting customer engagement initiatives, and improving customer satisfaction and retention.
**Key Responsibilities**:
- Analyze customer behavior and campaign performance to identify opportunities for growth and improvement.
- Support the execution of loyalty programs, promotional campaigns, and re-engagement strategies.
- Coordinate with sales, marketing, and customer service teams to ensure a seamless customer journey.
- Provide regular reports and insights on CRM performance to stakeholders.
**Requirements**:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Proven experience in a CRM role or digital marketing.
- Strong analytical skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to multitask and manage deadlines in a fast-paced environment.
- Knowledge of customer lifecycle management and segmentation strategies.
Pay: ₹16,000.00 - ₹35,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Shift allowance
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 8660138178
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