CRM Executive

2 days ago

Jakkur Bengaluru Karnataka, India NAVITRIX INFINITY PRIVATE LIMITED Full time

**Job Posting: Sr. CRM Executive | Navitrix Infinity Pvt. Ltd.**

Position: CRM Executive

Location: Kanakapura Main Road (On-site)

Experience Required: 3-4 years in CRM / Customer Relations / Real Estate CRM

**Salary**: Competitive (Based on Experience)

**About Us**:
At Navitrix Infinity Pvt. Ltd., we specialize in providing end-to-end CRM outsourcing solutions for the real estate industry. Our goal is to enhance customer engagement, streamline post-sales operations, and optimize retention strategies. We are looking for a dynamic and proactive CRM Executive to join our growing team and contribute to our success.

**Key Responsibilities**:
Client Relationship Management - Engage with customers, handle queries, and ensure high satisfaction levels.

Post-Sales Support - Assist customers with documentation, payments, and legal formalities.

Follow-Ups & Retention - Ensure continuous engagement with clients to minimize cancellations.

Payment & Collection Coordination - Manage payment tracking, follow-ups, and reporting.

Documentation & Agreement Processing - Handle client agreements, registrations, and KYC documentation.

Project Updates & Communication - Provide regular updates on project progress to customers.

MIS & Reporting - Maintain customer databases, generate reports, and track performance.

✔ Experience: 3-4 years in CRM, customer service, or real estate.

✔ Industry Exposure: Experience in real estate CRM, banking, or financial services is a plus.

✔ Skills Required: Strong communication, follow-up, and negotiation skills.

✔ Tech-Savvy: Proficiency in CRM tools, MS Excel, and reporting dashboards.

✔ Proactive & Customer-Centric: Ability to handle client escalations and queries efficiently.

✔ Multitasking Ability: Comfortable managing multiple client accounts and deadlines.

✔ Language Proficiency: Fluent in English, Hindi, and Kannada (preferred).

**Why Join Us?**

Work with Industry Experts - Learn from a team with 17+ years of CRM experience.

Career Growth - Opportunities to develop skills and grow within the company.

Attractive Incentives - Performance-based rewards and annual increments.

Impactful Role - Directly contribute to customer retention & business success.

Contact: +91-9008899667

**Build Stronger Connections, Drive Retention, Grow with Us**

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Jakkur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- CRM: 3 years (preferred)

Work Location: In person

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