CRM Executive

13 hours ago

Bengaluru Karnataka, India Grasshoppers Full time

Job Opening: CRM Executive

Location: Bengaluru

Employment Type: Full-time

Experience: 0-1 years (CRM / Customer Engagement preferred)

About Us

Grasshoppers
- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation and service excellence.

Role Overview

We are looking for a detail-oriented and proactive CRM Executive to manage our customer relationship systems, ensure smooth client interactions, and support sales/marketing initiatives. The role requires excellent communication skills, CRM tool expertise, and a customer-first approach.

Key Responsibilities
- Manage and maintain the CRM database, ensuring accuracy and timely updates.
- Track, analyse, and report customer data and sales pipeline activities.
- Coordinate with sales, marketing, and operations teams for seamless customer service.
- Monitor customer feedback and assist in resolving issues promptly.
- Support in generating reports for management on customer engagement and sales performance.

**Requirements**:

- Bachelor’s degree in any stream.
- 0-1 years of experience as a CRM Executive / Customer Service / Sales Support role.
- Strong communication and interpersonal skills.
- Ability to multitask and handle data with accuracy.

What We Offer
- Competitive salary and performance incentives.
- Growth and career development opportunities.
- A collaborative and supportive work environment.
- Exposure to industry-leading tools and practices.

How to Apply:
**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Work Location: In person

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