CRM Executive

21 hours ago

Bengaluru Karnataka, India CHN Technologies Private Limited Full time

We having an excellent Job opening

Greetings

**Position**: CRM Executive

**Reporting Manager**: CRM Manager

**Location**: Bangalore

**Responsibilities**:

- Maintain and update client information within the CRM system, ensuring accuracy and consistency.
- Generate reports and dashboards for Management, Sales & Marketing performance.
- Handle post-sales follow-ups, feedback collection, and resolve basic customer issues or redirect them to the appropriate department.
- Assist in onboarding new clients and providing necessary documentation and information.
- Ensure data privacy and compliance with relevant data protection.
- Generate reports on sales activities & client feedback.
- Provide prompt and efficient responses to customer inquiries and concerns.
- Assist clients with post-sales issues, such as documentation.
- Address and resolve customer complaints in a timely manner.
- Identify opportunities to streamline CRM processes and improve customer satisfaction.
- Suggest and implement process improvements to optimize CRM data and reporting.
- Stay updated on industry trends and best practices for CRM management.

**Requirements**:

- Bachelor's degree
- **2-3 years of experience in CRM**, preferably in the **real estate** sector.

**Required Skills**:

- Proficient in using Excel & word.
- Strong communication and interpersonal skills.
- Analytical mindset with attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of real estate processes and customer expectations is a plus.

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Minimum 2 years of experience in Customer Relationship Management (CRM) in Real estate industry
- Preferably in Real-estate sector

**Language**:

- Kannada (required)

**Location**:

- Bengaluru, Karnataka (required)

Work Location: In person

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