
Customer Support Executive
1 day ago
**Customer Support Executive Job Description**
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
**Customer Support Executive Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 1 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7028286070
-
Customer Support
1 week ago
Akola, India Insuremile Full timePresent, promote and sell products/services using solid arguments to existing and prospective customers - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs - Establish, develop and maintain positive business and customer relationships - Reach out to customer leads through cold calling - Expedite the resolution of...
-
Executive - Retail Sales
7 days ago
Akola, Maharashtra, India Saint Gobain Full time ₹ 1,50,000 - ₹ 28,00,000 per yearThis role is responsible for driving market share growth and retention for the Plasterboards business in Akola and its surrounding district. The role involves analyzing market potential, identifying opportunities to expand Gyproc retail presence, and executing strategies to increase brand reach. The role also includes implementing promotional activities and...
-
Sales Executive
7 days ago
Akola, India Super Bond Adhesives Pvt Ltd Full time**Job description** executive Annual goals. - Travelling entire state to develop new markets. - Develop a business strategy with positioning. - Be the owner of the Product features, advantages and customer benefits. - Executive effective Distribution, communication strategy. Take it forward to the sales team so as to enable them implement in the market...
-
Billing Executive
6 days ago
Akola, India Naukripay Full timeJob Description mail:- Billing Executive manages a company's billing processes, which includes preparing and issuing invoices, verifying data, tracking payments, and resolving customer inquiries about billing issues. Key responsibilities involve maintaining accurate customer accounts and financial records, adhering to company policies and regulations,...
-
Billing executive
6 days ago
Akola, India Naukripay Full timemail:- billing executive generates and sends invoices, maintains billing records, resolves customer billing inquiries, processes payments, and ensures timely collection of payments. Key responsibilities include managing accounts receivable, reconciling discrepancies, collaborating with other departments, and using billing software and accounting tools to...
-
Car Sales Executive
1 week ago
Akola, India RAGHUVANSHU AUTOMOTIVES LLP Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Manager for our service department. As the Sales Executive, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction with our service offerings. Your primary objective will be to enhance...
-
Senior Executive
7 days ago
Akola, Maharashtra, India Bajaj Finserv Lending Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description JOB DESCRIPTION Job Purpose To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets. Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.Duties and...
-
Tele Calling Executive
2 weeks ago
Akola, India Tongase Homoeopathy Full time**Job Summary**: **Key Responsibilities**: - Attend all **inbound calls** professionally and promptly. - Understand the caller’s concerns and provide relevant information about our services. - Persuasively **convert inquiries into confirmed appointments**. - Maintain a record of all calls and follow-up actions. - Coordinate with front desk/reception for...
-
15h Left! Sales Executive
3 weeks ago
Akola, India Mahindra Finance Full timeJob Description Description We are seeking a motivated Sales Executive to join our dynamic team in India. The ideal candidate will be responsible for driving sales and building relationships with clients. This is an excellent opportunity for individuals with 0-3 years of experience looking to advance their career in sales. Responsibilities - Identify and...
-
Tele Caller Executive
2 weeks ago
Akola, India Tongase Homoeopathy Full time**Job Summary**: **Key Responsibilities**: - Attend all **inbound calls** professionally and promptly. - Understand the caller’s concerns and provide relevant information about our services. - Persuasively **convert inquiries into confirmed appointments**. - Maintain a record of all calls and follow-up actions. - Coordinate with front desk/reception for...