Customer Service Representative
1 week ago
**Position**: Customer Support Agent (Work From Office)
**Location**: Lucknow (WALK-IN Interview Required)
**Type**: Full-time
**Joining**: Immediate
**Job Overview**:
We are hiring Customer Support Agents to handle voice-based support for Flipkart customers, delivery partners, and sellers. The role requires excellent English and Hindi communication skills. This is a **work-from-office** position based in **Lucknow**.
**Requirements**:
- Excellent spoken and written English
- Confident and customer-focused
- **Graduates required** for seller support; **Undergraduates** eligible for general roles
- 0-1 year experience (BPO, Sales, Hospitality, etc.) preferred
- 6-day work week with rotational offs
- Must clear training certification
**Interview Process**:
- HR Round
- Functional Test (if applicable)
- Operations Round
- Client Interview (if applicable)
**Important**:
- Answer the interview call within 3-5 days
- Must attend a **walk-in interview in Lucknow**:
Pay: ₹14,000.00 - ₹17,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
- Hindi (preferred)
**Location**:
- Lucknow, Uttar Pradesh (required)
Work Location: In person
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