Customer Service

Filing shipping instruction to Shipping line and correction if any. - Handles customer service for inbound/outbound shipment. - Releasing Bill of lading to customer as soon as vessel sailed. - Arrange Import shipment and co-ordination with overseas agents for pick up. - Internal co-ordination with Shipper and Liners for smooth operation. - Follow up with...

**Job Type**: Full-time **About Us**: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated **Customer Service Executive** to join our team and ensure smooth...

Position Overview: (Contractual Role) We are seeking a Customer Service Representative with experience in SAP and order processing to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing inquiries, and processing orders efficiently while utilizing SAP software. Key Responsibilities: Respond to...

Hiring for the role of a CSR for a Product based Healthtech Company, a flagship company funded by a reputed Pharma group. **Position**:Customer Service Executive** **Responsibilities**: - Address customer inquiries, concerns, and requests in a prompt and professional manner. - Understand and effectively communicate information about our products,...

Key Responsibilities 2. Resolve Customer Complaints: Investigate and resolve customer complaints, providing solutions and alternatives when needed. 3. Provide Product/Service Information: Offer accurate and up-to-date information about products or services, including features, pricing, and availability. 4. Process Orders and Returns: Assist with order...

**Customer Service - Inbound Voice Process** Handling customer queries, Solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Good English communications skills Ability to listen and active...

**Job Title**: VIP Services - Night Shift **Key Responsibilities**: - Provide personalized support to customers, addressing their queries and concerns efficiently. - Ensure a seamless experience for customers availing of premium services. - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Build rapport with customers...

**. VIP Service - (Customer service + Renewals)** **Minimum 1 years of experience in Customer service + / upsells / renewals.** Need Excellent English communication.**Qualification**: - HSC passed.**Salary - 25k - 35K IH - depends on the last drawn** What you will do in this role - Manage post-sales experience and service of premium members of VIP...

**Role Overview**: - Provide exceptional customer service and handle inquiries. - Renew memberships and upsell services. - Ensure high customer satisfaction. **Requirements**: - **Experience**: 1+ year in Sales or Customer Service (upselling/renewals focus). - **Education**: HSC passed. - **Age**: 24-41 years. - **Language-Specific Openings**: Telugu,...

**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....