Customer Service

2 days ago


Andheri East Mumbai Maharashtra, India SOLVIT GLOBAL LOGISTICS LLP Full time

**Job Type**: Full-time

**About Us**:
We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated **Customer Service Executive** to join our team and ensure smooth handling of client shipments.

**Key Responsibilities**:

- Coordinate with clients regarding shipment status, documentation, and delivery updates.
- Liaise with international agents, and internal departments to ensure timely execution of shipments.
- Manage booking, billing, and cargo tracking activities.
- Verify shipping documentation (BL, AWB, etc.).
- Resolve customer issues and escalate cases when necessary.
- Build strong relationships with existing and new customers.

**Requirements**:

- 0-3 years of experience in **freight forwarding / logistics / shipping** industry.
- Freshers with strong communication skills and willingness to learn are welcome.
- Knowledge of import/export documentation is an advantage (training will be provided if not experienced).
- Ability to multitask, work under pressure, and meet deadlines.
- Customer-oriented mindset with problem-solving skills.

**What We Offer**:

- Growth and career development opportunities.
- Friendly and professional work environment.

Pay: ₹15,000.00 - ₹22,000.00 per month

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person


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