Customer Service Assistant

4 days ago


Andheri East Mumbai Maharashtra, India Flo Sleep Solutions Pvt Limited Full time

Handle Inbound Calls: Answer and manage incoming customer calls efficiently, ensuring a high level of customer service and satisfaction.
- Resolve Customer Issues: Identify and resolve customer issues and concerns promptly and accurately, maintaining a positive attitude.
- Provide Product Information: Offer detailed information about products and services, assisting customers in making informed decisions.
- Process Orders and Returns: Assist customers with placing orders, processing returns, and tracking shipments.
- Maintain Records: Accurately log all customer interactions, issues, and resolutions in the customer support system.
- Follow-Up: Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on service experiences.
- Collaborate: Work closely with other departments to resolve complex issues and improve overall customer experience.
- Stay Informed: Keep up-to-date with product knowledge, company policies, and industry trends to provide accurate information and support

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person


  • Customer Assistant

    7 hours ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Andheri, Mumbai, Maharashtra, India Digital placement Full time

    We are looking for customer service executive and also for chat process Eligibility: - Graduation with minimum 6 months of customer service or backed experience required. Must have excellence communication in English. Work from office process. Working hour's: - 8am to 8pm any 9 hours of shifts. Week off: - Any one rotational Saturday or...


  • Andheri East, Mumbai, Maharashtra, India Sampoorna Hiring Solutions Full time

    Hiring for the role of a CSR for a Product based Healthtech Company, a flagship company funded by a reputed Pharma group. **Position**:Customer Service Executive** **Responsibilities**: - Address customer inquiries, concerns, and requests in a prompt and professional manner. - Understand and effectively communicate information about our products,...


  • Andheri East, Maharashtra, India Avaan Excess Full time ₹ 3,00,000 - ₹ 3,84,000 per year

    Qualification: Any GraduateGender : MaleExperience : Min 6 months as Cust Service Executive / Associate/Kiosk operationsExperience in Logistics /Supply chain Management companies / Delivery services will be added advantage.ResponsibilitiesWork in 24/7 rotational shifts (including nights, weekends & holidays).Handle walk-in customers, explain services,...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Service

    1 week ago


    Andheri East, Mumbai, Maharashtra, India Viraj Profiles Pvt Ltd Full time

    Filing shipping instruction to Shipping line and correction if any. - Handles customer service for inbound/outbound shipment. - Releasing Bill of lading to customer as soon as vessel sailed. - Arrange Import shipment and co-ordination with overseas agents for pick up. - Internal co-ordination with Shipper and Liners for smooth operation. - Follow up with...

  • Customer Service

    2 days ago


    Andheri East, Mumbai, Maharashtra, India SOLVIT GLOBAL LOGISTICS LLP Full time

    **Job Type**: Full-time **About Us**: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated **Customer Service Executive** to join our team and ensure smooth...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...

  • Customer Service

    3 days ago


    Andheri East, Maharashtra, India Avssr innovations Full time ₹ 8,40,000 - ₹ 10,00,000 per year

    Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo. Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment. Responsible for managing and reviewing...


  • Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra is hiring for - Premium Customer Service - Inbound Voice Process (Chandivali Andheri)** **Job description** - Handling customer queries, Solving queries of customers through Voice - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and - interactive...