Customer Service Executive

4 days ago

Andheri East Mumbai Maharashtra, India Shaadi.Com Full time

**Job Title**: VIP Services - Night Shift

**Key Responsibilities**:

- Provide personalized support to customers, addressing their queries and concerns efficiently.
- Ensure a seamless experience for customers availing of premium services.
- Maintain accurate records of customer interactions and follow-ups in the CRM system.
- Build rapport with customers to ensure satisfaction and retention.

**Requirements**:

- **Experience**: Minimum 1 year of experience in telecalling, customer service, or a similar B2C role.
- **Languages**:

- English + Hindi (mandatory).
- Additional regional language (preferred): Tamil, Telugu, Malayalam, Kannada, Gujarati, or Bengali.
- **Age**: 24 to 38 years.
- **Communication Skills**: Excellent verbal communication skills and the ability to empathize with customers.

**Salary**:

- ₹25,000 to ₹35,000 in-hand (based on last drawn salary).

**Shift Timings**:

- Night Shift: 9:00 PM to 6:00 AM.
- 2 rotational weekly off.

**Why Join Us?**
- Competitive salary with attractive benefits.
- Opportunity to work with a leading brand in the matchmaking industry.
- A customer-centric role with room for professional growth.

If you are passionate about delivering exceptional customer service and meet the above criteria, we would love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- Do you speak any other language

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service/Sales: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9619259513

  • Customer Service Executive

    2 weeks ago

    Andheri East, Maharashtra, India Green Stapler Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Skills: Excellent communication skills in EnglishExperience: Freshers & Experienced both can applyShift Time: 9:45 AM to 6:45 PMQualification: HSC passed or aboveAge: 18 to 38 yearsWorking Days: Monday to SaturdayRole: No sales or target pressure; purely informational supportRole Overview:We are looking for a Telecustomer Care Executive with excellent...

  • Customer Service Executive

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India ideal crew technology Full time

    **Title: - ** Customer Services Executive **Experience: - ** Minimum 1 Year Experience in Cold Calling, Lead Generation. **Job Location: - **Andheri East, Mumbai Maharashtra. **Job Description ** - _**Cold Calling & Lead Generation**:_Reach out to potential customers through calls to introduce Company's Portfolio, understand their business needs, and...

  • Customer Service

    19 hours ago

    Andheri East, Mumbai, Maharashtra, India SOLVIT GLOBAL LOGISTICS LLP Full time

    **Job Type**: Full-time **About Us**: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated **Customer Service Executive** to join our team and ensure smooth...

  • Customer Service Executive

    19 hours ago

    Andheri East, Mumbai, Maharashtra, India CAPRICORN LOGISTICS Full time

    JD - Customer Service - Co-ordination with Importers; - Co-ordination with shipping companies for getting Vessel ETA and IGM details, Invoices; - Co-ordination with Documentation Dept., Customs and Docks Executives, transport division; - Maintaining track record from vessel arrival/departure to the delivery of the each consignment; - Looking that all the...

  • Events/client Servicing Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Talentbes Executive Search Full time

    Position: Events Executive/Client Servicing. Location: Marol, Andheri - Mumbai Experience: 1-4 years **Salary**: 15-30k per month (depending on your experience) *Role Overview:* The Events/ Client Servicing Executive will play a key role in planning, coordinating, and executing advertising events, brand activations, and experiential marketing campaigns....

  • Customer Service Executive

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....

  • Customer Service Executive

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....

  • Customer Service Executive

    6 days ago

    Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....

  • Customer Service Executive

    3 days ago

    Andheri, Mumbai, Maharashtra, India Zoof software Solutions Full time

    Looking for fresher customer service executive for logistics company Pace Projects. We are an international logistics company focusing on timely and efficient deliveries. What we require: 1) Solve customer queries and inquires 2) Track shipments and inform customers where they are 3) Be prompt and quick in resolve issues 4) Escalate shipments that are...

  • Customer Service Representative

    1 week ago

    Andheri East, Mumbai, Maharashtra, India Sampoorna Hiring Solutions Full time

    Hiring for the role of a CSR for a Product based Healthtech Company, a flagship company funded by a reputed Pharma group. **Position**:Customer Service Executive** **Responsibilities**: - Address customer inquiries, concerns, and requests in a prompt and professional manner. - Understand and effectively communicate information about our products,...