
Customer Service Executive
4 days ago
JD - Customer Service
- Co-ordination with Importers;
- Co-ordination with shipping companies for getting Vessel ETA and IGM details, Invoices;
- Co-ordination with Documentation Dept., Customs and Docks Executives, transport division;
- Maintaining track record from vessel arrival/departure to the delivery of the each consignment;
- Looking that all the documents, BOE, delivery order is kept ready in time;
- Updating & Reporting DSR’s on daily basis on Import Documentation handling and clearance of consignment to higher authorities and clients;
- Focus on 1 days clearance Target for Air Shipment and 3 days for Sea Shipments;
- Follow standards for clearance of cargo at port and benchmark the same constantly;
- Ensure all invoicing approval from the client (Such as Demurrage, detention etc. ) are provided to the revenue team within 1 day after clearance of the shipment;
- Respect & Maintain Company’s Policies and Commitments;
- Work towards the delight of the client you handled
Pay: ₹18,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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