Telegu CRM Executive

4 days ago

Bhubaneswar Orissa, India Swain Aluminium Pvt Ltd Full time

**Location**: Bhubaneswar, Odisha
**Company**: Swain Aluminium Private Limited
**Position Type**: Full-Time
**Salary**: ₹15,000 to ₹18,000 per month
**Shift**: Night Shift

**Job Overview**:
**Key Responsibilities:Customer Interaction Support**:

- Provide detailed information about products and services while ensuring an exceptional customer experience.

**CRM System Assistance**:

- Maintain and update customer information in the CRM system to ensure data accuracy and completeness.

**Reporting and Data Analysis**:

- Assist in generating CRM reports, analyzing customer data, and providing actionable insights to improve engagement and retention.

**Sales and Marketing Support**:

- Assist the sales team with lead management, follow-up activities, and organizing marketing campaigns and outreach programs.

**Customer Relationship Building**:

- Foster and maintain strong customer relationships by gathering feedback and working to improve service quality.
- Contribute to customer retention efforts by ensuring that customer needs are met effectively.

**Learning and Development**:

- Participate in ongoing training to enhance CRM expertise and stay updated on industry trends, best practices, and CRM tools.

**Qualifications:Education**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.

**Languages**:

- Must be fluent in **Hindi, English, and Telegu**.

**Experience**:

- At least **2 years of relevant experience** in customer service, CRM, or a related field.
- **Experience in the hospitality sector is highly preferred,** as it involves direct customer interaction and service excellence.
- Fresh graduates with strong potential and a keen interest in CRM are also welcome to apply.

**Skills**:

- Strong communication and interpersonal skills.
- Familiarity with CRM software and **Microsoft Office Suite**.
- Excellent organizational skills with the ability to multitask effectively.

**Gender**:
**Additional Information**:

- **Job Type**: Full-time, Permanent
- **Salary**: ₹15,000 to ₹18,000 per month
- **Shift**: Night Shift

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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