
CRM Executive
3 days ago
**Job Summary**:
**Key Responsibilities**:
- Lead & Supervise the real estate sales team, perform administrative duties and stay informed about the vacancy and pricing of existing assigned projects.
- Develop and implement CRM strategies to improve customer acquisition, retention, and engagement.
- To Monitor Lead engagement, conversion of leads to site visits through assigned team and achieving monthly sales targets of the team members.
- To support IT team/ different advertising agencies to advertisement of different assigned projects social media and property portals.
- To handle internal CRM to generate different reports as required by top management
- To generate reports on sales activities with current and futuristic benchmark for the top management
- Assigned database of prospective/ interested leads to tale calling team and follow up
- To send site visit, booking mails, activity report and progress report to different builders
- All required MIS reporting to the management
**Required Qualifications**:
- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience (1+ years) in CRM or in a similar role.
- Strong understanding of **customer segmentation, analytics, and lifecycle marketing**.
- Experience working with CRM systems (e.g., Salesforce, HubSpot, Zoho).
- Proficiency in **data analysis** and reporting.
- Excellent **communication and project management skills**.
- Ability to work cross-functionally and lead initiatives across multiple departments.
**Preferred Qualifications**:
- Experience in **B2B or B2C industries**.
- Knowledge of marketing automation tools (e.g., MailChimp, Marketo).
- Strong understanding of **customer experience (CX)** and its impact on business growth.
**Personal Attributes**:
- Analytical mindset with attention to detail.
- Customer-focused with a passion for delivering exceptional service.
- Highly organized and able to manage multiple projects simultaneously.
- Ability to adapt to fast-paced environments and evolving business needs.
**Compensation**:
Competitive salary + benefits package.
Feel free to adjust the specifics according to your organization's requirements
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Work Location: In person
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