Service Coordinator

3 days ago


West Kadungalloor Kochi Kerala, India Cornier Pvt Ltd Full time

**Position Overview**: The Service Coordinator is responsible for managing and coordinating services for clients to ensure their needs are met efficiently and effectively. This role involves communication with clients, service providers, and other stakeholders, as well as administrative duties to support service delivery.

**Key Responsibilities**:

- **Client Interaction and Support**:

- Serve as the primary point of contact for clients.
- Assess client needs and develop individualized service plans.
- Provide information and guidance to clients about available services.
- Schedule and coordinate appointments and services for clients.
- **Coordination and Liaison**:

- Act as a liaison between clients and service providers.
- Coordinate with various departments and external organizations to deliver services.
- Ensure timely and accurate communication among all parties involved.
- **Administrative Duties**:

- Maintain detailed and accurate records of client interactions and service plans.
- Prepare reports and documentation as required.
- Manage client files and ensure confidentiality and compliance with relevant regulations.
- **Problem Solving and Conflict Resolution**:

- Address and resolve any issues or conflicts that arise during service delivery.
- Ensure client satisfaction and quality of service.
- Follow up with clients to evaluate the effectiveness of services provided.
- **Continuous Improvement**:

- Stay updated with industry trends and best practices.
- Participate in training and professional development opportunities.
- Contribute to process improvement initiatives within the organization.

**Qualifications**:

- **Education**: Diploma(Mech, Elec, Elec, Auto) or a related field.
- **Experience**: Previous experience in a coordination or administrative role, preferably in a related industry.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Problem-solving skills and the ability to handle stressful situations calmly.
- Attention to detail and a commitment to accuracy.

**Working Conditions**:

- Regular working hours.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


  • Service Coordinator

    2 weeks ago


    Kochi, Kerala, India Cyrix Healthcare Pvt Ltd Full time

    Coordinate with Field service engineers. - Assigned PPM & user training and closing - Verifying all the documents like Service Reports, BER, User training and etc. - Coordinate for all the stickers requirements Degree/ Diploma in Biomedical Thorough experience in Biomedical field Minimum One year Experience Contact number : 8848002208 **Job Types**:...

  • Service Coordinator

    1 week ago


    Kochi, Kerala, India Fi-Tec Power Solutions Pvt Ltd Full time

    Qualification: Degree or Diploma Experience: 1+ years Organization: Strong organizational skills with the ability to multitask and prioritize effectively. Communication: Excellent verbal and written communication skills. Key Responsibilities: **Client Communication and Support** - Act as the main point of contact for clients. - Respond to inquiries and...

  • Service Coordinator

    1 week ago


    Kochi, Kerala, India HIREARC Full time

    As a service coordinator, your role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population. Pay: From ₹10,000.00 per month Supplemental pay types: - Performance bonus Work...

  • Service Coordinator

    3 days ago


    Kochi, Kerala, India HIREARC Full time

    A Service Coordinator **acts as an advocate for their clients and provides information on how they can access community services**. In addition, they work as an intermediary between clients, often serving in a support role for them during difficult times. **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Admin Coordinator

    1 week ago


    Kochi, Kerala, India Zeakus service llp Full time

    **Admin Coordinator** **Location**: Ernakulam **Salary**: ₹15,000 to ₹20,000 per month **Key Responsibilities**: - Oversee day-to-day administrative tasks, ensuring smooth office operations. - Coordinate with various departments to ensure efficient communication and workflow. - Take initiative in managing office schedules, meetings, and...


  • Kochi, Kerala, India KCM APPLIANCES PVT.LTD Full time

    Location: Manjeri, Ernakulam Experience: Fresher/1-2 years preferred Language Requirement: Hindi (mandatory), English & Malayalam Preferred **Job Description**: Key Responsibilities: 1. Managing E-commerce Service Calls Handle all service-related calls from e-commerce customers across Pan India. Ensure that no offline or GCC-related service queries are...

  • Service Coordinator

    1 week ago


    Edapally North, Kochi, Kerala, India Ufonix Tech Solutions.LLP Full time

    Customer interaction Service coordinators are often the first point of contact for customers. They answer questions, resolve complaints, and document interactions. Customer feedback Service coordinators collect and analyze customer feedback to improve products and services. Customer records Service coordinators keep records of customer interactions,...

  • Service Coordinator

    2 weeks ago


    Kadavanthara, Kochi, Kerala, India TVS ELECTRONICS LIMITED Full time ₹ 1,92,000 - ₹ 2,76,000 per year

    Key Responsibilities:·1. Download service requests (calls) from the system and schedule them with the assigned engineers.Maintain a strong understanding of all geographical locations within the assigned region to ensure efficient scheduling and routing.Demonstrate proficiency in Microsoft Excel for managing data and reporting.Manage, guide, and drive field...

  • Service Coordinator

    2 weeks ago


    Kadavanthara, Kochi, Kerala, India INFONIKS SYSTEMS PRIVATE LIMITED Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job description:INFONIKS SYSTEM PVT LTDEstablished in 1995 and headquartered in Cochin, India. Infoniks is one of the leading suppliers and systems integrators of CCTV, Access Control, and Electronic Security.We're looking for a Technical Service Coordinator who can take charge of a team of field technicians serving top banking clients.Key...


  • Tripunithura, Kochi, Kerala, India Zervteq LLP Full time

    The Sales and Service Coordinator is responsible for supporting the sales team and service department by ensuring smooth coordination between customer inquiries, sales processes, service calls, and after-sales support. This role acts as the bridge between the sales team, customers, service technicians, and internal departments to ensure customer satisfaction...