Customer Relationship Executive
1 day ago
**Job Summary**:
We are looking for a proactive and customer-focused **Customer Relation Executive** who can communicate fluently in **Tamil**. The role involves managing customer interactions, addressing queries, and ensuring an excellent service experience to build lasting relationships.
**Key Responsibilities**:
- Address customer queries, concerns, and complaints promptly and professionally.
- Maintain accurate customer records and update databases.
- Coordinate with internal teams to ensure timely resolution of customer requests.
- Follow up to ensure customer satisfaction and collect feedback.
- Identify opportunities to enhance customer experience and promote company products/services.
**Requirements**:
- **Fluency in Tamil (mandatory)** and good command of English/Hindi is an added advantage.
- Bachelor’s degree or equivalent preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Basic computer skills (MS Office, CRM software).
- Ability to multitask and work in a fast-paced environment.
Pay: ₹9,574.40 - ₹30,000.00 per month
**Language**:
- English (preferred)
Work Location: In person
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