Gre (Restaurant)

3 days ago


Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

Key Responsibilities:

- **Guest Engagement**:

- Greet and welcome guests warmly upon arrival.
- Assist guests with reservations and seating arrangements.
- **Customer Service**:

- Provide exceptional service by anticipating guest needs and exceeding their expectations.
- **Feedback Management**:

- Solicit feedback from guests regarding their dining experience and pass on any necessary improvements to management.
- Handle customer complaints or feedback, aiming to resolve issues in a timely and efficient manner.
- **Loyalty Programs and Events**:

- Promote and manage any loyalty or rewards programs the restaurant offers.
- Assist in organizing special events, promotions, or themed nights aimed at enhancing the guest experience.
- **Administrative Tasks**:

- Maintain guest records, including preferences and special requests.
- **Team Collaboration**:

- Work closely with servers, kitchen staff, and management to ensure smooth operations.
- Assist in training new staff on guest engagement practices and customer service standards.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹27,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- Restaurant: 1 year (required)
- Guest relations: 1 year (required)

Work Location: In person


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