Guest Relation Executive

3 days ago

Churchgate Mumbai Maharashtra, India Burma Burma Restaurant & Tea Room Full time

**Open Position - GRE / Hostess**
**Organistaion Details - Burma Burma (A Division of Hunger Pangs Pvt Ltd).**

Experience: 1-5 Years

Location: Fort, Mumbai

Salary
- 17-18k

SC - 4 Points (on an average Rs.1800/- to 2000/- **1 Point Value**)
- Greets warm welcome and farewell to all guests visiting the outlet.
- Ensures availability of neat and clean menus for all guests, at all times.
- Takes and maintains records of reservation and co-ordinates seating and distribution of guests in the outlet.
- Responsible for all telephonic communication between the guest and the outlet.
- Provides accurate information / recommendations to guests on any queries regarding F & B, restaurant, local area etc.
- Actively elicits guest feedback and takes appropriate responsive action.
- Responsible for maintaining necessary documentation and records in the outlet (E.g., Logbook, guest history cards, etc.)
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Creates a positive work environment for all employees at the Restaurant.
- Provide accurate wait times and monitor waiting lists.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g., children, elderly)
- Assists wait staff as needed.

Share your resume on 8898849592

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 8898849592

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