Inside Sales Associate

2 weeks ago

Rajajinagar Bengaluru Karnataka, India TeamHome Full time

**About the Role**

**Key Responsibilities**
- **Become the primary point of contact** for customers, delivering a welcoming and responsive experience.
- **Identify clients’ needs and requirements**, perform effective profiling, and segregate service requests to advance them in the sales pipeline.
- **Follow up on all leads** in a timely, professional, and effective manner.
- **Build and maintain strong relationships** with both prospective and existing clients to drive satisfaction and loyalty.
- **Collaborate with cross-functional teams** to ensure smooth project transitions during different phases of delivery.
- **Document and track customer interactions** and ensure accurate handoffs to relevant internal teams.
- **Meet or exceed performance metrics** related to response time, conversion rates, and customer satisfaction.
- **Technical sales activities**: articulate technical solutions, qualify technical feasibility, support pre-sales activities, prepare quotations, and ensure timely submission and follow-up.

**Desired Profile / Skills**
- **Experience**: 1-3 years in a similar client-facing, technical sales, or sales-support role. Freshers are welcome to apply.
- **Energy & Enthusiasm**: High energy levels with a passion for building customer relationships.
- **Communication**: Excellent verbal and written communication skills; strong command of English. Proficiency in Kannada is a must.
- **Interpersonal Skills**: Strong relationship-building capabilities and collaborative mindset.
- **Educational Background**: Bachelor’s preferred
- **Other**: Ability to work cross-functionally, manage multiple priorities, and demonstrate a customer-centric approach.

Pay: ₹18,000.00 - ₹35,000.00 per month

**Language**:

- Kannada (required)

Work Location: In person

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