
Customer Support Service
2 weeks ago
**Job Title: Customer Support Representative**
**Shift Timing**: 3:30 AM to 1:30 PM
**Working Days**: 5.5 days per week
**Probation Period**: 6 months
**Annual Increment**: Yes, based on performance
**Cab Provision**: Not provided
**Key Responsibilities**:
- Resolve customer complaints, issues, and product-related questions.
- Maintain detailed and accurate records of customer interactions.
- Ensure customer satisfaction by providing solutions in a timely manner.
- Collaborate with team members to address customer needs and improve processes.
- Meet or exceed performance metrics, including response time and customer satisfaction ratings.
- Stay updated with product knowledge to provide accurate information to customers.
- Work under a 6-month probation period with regular feedback and support.
- Participate in training sessions and improve skills relevant to customer service.
**Requirements**:
- Excellent communication skills (written and verbal).
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Strong problem-solving skills and attention to detail.
- Basic knowledge of computer systems and customer service tools.
- Comfortable working in the shift timing of 3:30 AM to 1:30 PM.
- Previous experience in customer service is a plus, but not mandatory.
- Willingness to work 5.5 days a week.
- Able to commit to a 6-month probation period with potential for permanent placement.
- **Please note**: No cab facility will be provided for this role.
Pay: From ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- UK shift
Supplemental Pay:
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 7814959356
-
Customer Support Advisor
15 hours ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - Provide accurate product/service information, troubleshooting guidance, and issue resolution. - Manage customer complaints, offering solutions and alternatives within the company’s policies. - Maintain a deep knowledge of the company's products and services to provide informed assistance. - Process customer orders, returns, and...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Job Title: Customer Support Representative** **Shift Timing**: 3:30 AM to 1:30 PM **Working Days**: 5.5 days per week **Probation Period**: 6 months **Annual Increment**: Yes, based on performance **Cab Provision**: Not provided **Key Responsibilities**: - Resolve customer complaints, issues, and product-related questions. - Maintain detailed and...
-
Backend Support Executive
2 weeks ago
Chandigarh, Chandigarh, India Integgral Corporate Service Full time**Job Summary** As a **Customer Care Executive**, you will be the first point of contact for our clients, addressing their queries, concerns, and providing support related to our real estate services. You will play a crucial role in maintaining strong customer relationships, resolving issues promptly, and enhancing the overall client experience. **Key...
-
Customer Care Executive
15 hours ago
Chandigarh, Chandigarh, India Integgral Corporate Service Full timepost - customer care executive experience - 1 year experience fresher also apply skills - fluent english **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (required) - total work: 1 year (required) -...
-
Customer Service Representative
2 weeks ago
Chandigarh, Chandigarh, India Idea Clan Full time**Job Title**: Junior Customer Representative **Position Type**: Full-time **Job Overview**: We are seeking an enthusiastic and detail-oriented **Junior Customer Representative** to join our team. In this role, you will play a key part in delivering exceptional service by reaching out to customers for order confirmations, providing support for...
-
Customer Support
2 weeks ago
Chandigarh, India shabad associates Full timeneed customer support staff - for tele-calling as well as chat support should be proficient in Speaking, Reading And writing English **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Chandigarh - 160019, Chandigarh: Reliably commute or planning to relocate before starting work...
-
Customer Service Representative
2 hours ago
Chandigarh, Chandigarh, India Kalp Solutions Full timeFresher, Graduate fresher, customer service, customer support, technical support, voice process, inbound process, outbound process, rotational shift, immediate joiner **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay...
-
Customer Service Executive
15 hours ago
Chandigarh, India Innovative Incentives Full timeAbout the Role Customer Service Executive roles are answering calls professionally to provide information of orders given or cancelled and obtaining details about the complaints of products and services. Always active for the potential customers by answering their questions and suggesting information about other products and services to fulfil the target of...
-
Customer Support Executive
15 hours ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Hiring Customer Support Executive** **Campaign**: - Domestic & International BPO **Process**: - Voice & Chat **Location**: - Chandigarh/ Mohali **Salary -23000 to 28000** **Qualification**: - Graduation/ Post graduation Good English skills Rotational shifts Cab facility available **Responsibilities**: - Customer handling through calls or...
-
Customer Support Associate
15 hours ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Job Title: Customer Support Associate** **Location**: Chandigarh **Salary: INR 20,000 - INR 25,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts Access to cab facility for transportation Prior experience in customer service is a plus Pay:...