
Customer Support Executive
7 days ago
Job Description:
**About the Role**
A Customer Support Representative, or CSR, will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
**Responsibilities**
You will be the first point of contact when a customer has a problem or requires assistance with Ava’s products.
**Here’s a look at all the key responsibilities**:
- Handle customer inquiries, provide appropriate solutions and alternatives within the time limits.
- Provide accurate, valid and complete information by using the right methods/tools.
- Take ownership of customer issues.
- Escalate unresolved issues to relevant internal teams.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Follow policies of the company.
- Collect prompt and accurate customer feedback.
- Use software and platforms correctly.
**Requirements and Skills**:
- Educational degree - Any Bachelors level (mandatory)
- Customer service experience preferred 1 year.
- Have a strong handle of the English language and excellent written communication skills.
**What we offer**
- Full-time position after successful completion of the 3-month contract.
- Highly competitive salary and great work environment.
- Paid training.
**Work Location: ON SITE IN JALANDHAR**
Send us your resume at and kickstart your career growth at Ava Finance
**Job Type**: Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Commuter assistance
- Paid sick time
Work Location: In person
-
Customer Support Advisor
2 weeks ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - **Customer Interaction**: - Provide clear and accurate information regarding products, services, and policies. - Address customer concerns and issues in a friendly, professional, and empathetic manner. - Manage high-volume inquiries while maintaining high-quality service. - **Problem Resolution**: - Troubleshoot and resolve...
-
Customer Support Advisor
2 weeks ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - **Customer Assistance**: - Assist customers with product or service issues, troubleshooting, and general questions. - Provide accurate information about products, services, policies, and procedures. - **Problem Resolution**: - Identify and resolve customer issues or concerns efficiently while ensuring a positive experience. -...
-
Customer Support Service
6 days ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Job Title: Customer Support Representative** **Shift Timing**: 3:30 AM to 1:30 PM **Working Days**: 5.5 days per week **Probation Period**: 6 months **Annual Increment**: Yes, based on performance **Cab Provision**: Not provided **Key Responsibilities**: - Resolve customer complaints, issues, and product-related questions. - Maintain detailed and...
-
Customer Support Executive
1 week ago
Chandigarh, Chandigarh, India EHire Tech Services Full timeCUSTOMER SUPPORT EXECUTIVE - VOICE PROCESSInternational Voice Process - Rotational Night Shifts Only with Cabs - Both side providedGood English Communication Skills are requiredGraduates/Post Graduates/Fresher/Experienced can applyAge between 21 to 30 years oldDocuments : Graduates with all the Marksheets is mandateNeed to Bring Aadhar Card / PAN Card / All...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India JPH IT Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob Details :5.5 daysThree months probationYearly incrementShift timings : 12:30 PM to 10:30 PMLocation : IT Park CHDNo cabsUK Bank HolidaysRole DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Chandigarh. The Customer Support Executive will be responsible for providing excellent customer service, ensuring high levels...
-
Customer Support Executive
2 days ago
Chandigarh, India JPH IT Pvt. Ltd. Full timeJob Details : 5.5 days Three months probation Yearly increment Shift timings : 12:30 PM to 10:30 PM Location : IT Park CHD No cabs UK Bank Holidays Role Description This is a full-time, on-site role for a Customer Support Executive located in Chandigarh. The Customer Support Executive will be responsible for providing excellent customer service, ensuring...
-
Insurance Support
2 weeks ago
Chandigarh, Chandigarh, India Felcorp Support Full time ₹ 15,00,000 - ₹ 28,00,000 per yearFelcorp Support - Insurance DivisionModern collaborative team We're Hiring – Client Support Officers We're expanding our Insurance Support team at Felcorp Support and seeking motivated Support professionals at all levels, Freshers, Juniors and seniors.Key Responsibilities: Preparing, checking, and processing insurance documentation Assisting with policy...
-
Insurance Support
1 day ago
Chandigarh, India Felcorp Support Full timeFelcorp Support - Insurance Division Modern collaborative team We're Hiring – Client Support Officers We're expanding our Insurance Support team at Felcorp Support and seeking motivated Support professionals at all levels, Freshers, Juniors and seniors. Key Responsibilities: Preparing, checking, and processing insurance documentation Assisting with...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India GNR Global Services Full time**Job Title: Customer Support Executive** **Location**: Chandigarh **Salary: INR 20,000 - INR 23,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts **Availability for 5-day work week** Access to cab facility for transportation Prior experience...
-
Customer Support Executive
2 weeks ago
Chandigarh, Chandigarh, India TP Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionTP is a global digital business services company with a strong presence both globally and locally. We are committed to supporting our communities, clients, and the environment through our work. Our company focuses on delivering advanced, digitally-powered services to help the world's leading brands streamline their operations in...