Customer Support Representative

1 week ago

Chandigarh Chandigarh, India IMygrate Full time

**About Us**

IMygrate Immigration Consulting Inc. is a Canada-based RCIC immigration consulting firm with an office in Chandigarh. We are committed to providing exceptional immigration consulting services, focusing on professionalism, integrity, and client satisfaction.

**Position: Customer Support Representative**

**Responsibilities**
- Set an example for team members through commitment, customer service activities, work ethics, habits, and personal character.
- Adhere to all company policies and procedures.
- Enhance the customer service experience, create engaged customers, and facilitate organic growth.
- Take ownership of customer issues and follow problems through to resolution.
- Maintain an orderly workflow according to priorities.
- Ensure confidentiality of customer data.

**Requirements and Skills**
- Excellent oral and written communication skills with accurate and fast typing abilities.
- At least 1 year of experience in Customer Support.
- Familiarity with customer support metrics.
- Proven experience in providing customer service support.
- Ability to think strategically and lead.
- Strong client-facing and communication skills.
- Customer service orientation.
- Ability to learn and work with company software.

**How to Apply**

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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