Complaint Responsible

Management Level H **Job Description**: **Business Division**: **Business Function / Department**: **Job Title: Complaints Administrator (Principle Process Executive)** **Reporting to (Job Title)**: **Date**: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37...

**Key Responsibilities**: - Conduct physical inspections of tyres to assess defects, wear patterns, and damages. - Identify manufacturing, operational, or usage-related issues in tyres. - Document findings and prepare detailed inspection reports **Role Expectations**: - Accuracy of Inspection Reports: Ensure precise identification and documentation of...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...

**Responsibilities**: - Provide product information to customers - Resolve customer issues and complaints - Escalate issues to the appropriate department if needed - Update customer information in the database - Identify and escalate priority issues

**Job Role: Grievance Redressal Officer** **Mode: Work from Office** **Shift: Rotational Swift** **Responsibility** ** Complaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction.** **Investigation and Analysis: Investigate grievances, identify root causes, and assess impact.**: - Communication: Act as the liaison between...

**Key Responsibilities**: - Analyze customer queries, requests, and complaints and provide timely, appropriate solutions. - Identify root causes of complaints and implement long-term fixes. - Ensure 100% compliance with company policies and industry regulations. - Maintain 100% service level assurance (SLA) adherence for customer complaint resolution. -...

About the Company A Leading Automobile Company About the Role We are looking for Manager / Senior Manager will be responsible for conducting thorough and impartial investigations into employee misconduct, harassment, whistleblower complaints, fraud, and vendor/supplier-related issues. This role requires strong analytical skills, discretion, and the ability...

**Job Summary** **Responsibilities and Duties**: - **Customer Feedback**: - Collects customer feedback - Plans corrective action with CRM - **Customer Complaint Management**: - One point of contact for customer complaints by receiving customer complaints - Note down the concerns of the dissatisfied customer in detail in complaint tracker (collected...

**Role Summary**: Responsible for handling and resolving customer complaints related to credit reports, RBI complaints, and internal escalations in a timely and compliant manner. **Key Responsibilities**: - Acknowledge, analyze, and resolve customer complaints received via CICs (CIBIL, Experian, CRIF), RBI CMS, and NGRO. - Coordinate with internal teams...