Tyre Complaint Inspector
7 days ago
**Key Responsibilities**:
- Conduct physical inspections of tyres to assess defects, wear patterns, and damages.
- Identify manufacturing, operational, or usage-related issues in tyres.
- Document findings and prepare detailed inspection reports
**Role Expectations**:
- Accuracy of Inspection Reports: Ensure precise identification and documentation of tyre defects and issues.
- Turnaround Time for Complaint Resolution: Complete inspections and submit reports within the defined time frame.
- Quality of Root Cause Analysis: Accurately determine the cause of tyre failures and suggest corrective actions.
- Customer Satisfaction Score: Maintain a high level of satisfaction by addressing customer concerns effectively.
- Compliance with Industry Standards: Ensure inspections adhere to company and regulatory quality standards.
- Number of Tyre Inspections Conducted: Meet or exceed the target number of inspections per month.
- Corrective Action Implementation Rate: Ensure recommended corrective actions are effectively executed and followed up.
- Reduction in Repeat Complaints: Work towards minimizing recurring tyre complaints through accurate issue resolution.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹24,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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