Grievance Role

A grievance officer handles complaints, objections, and concerns. **Responsibilities**: - **Acknowledge complaints**: Respond to complaints within a specified timeframe - **Resolve complaints**: Resolve complaints in a formal manner - **Provide feedback**: Provide feedback to customers on the grievance redressal mechanism - **Escalate complaints**: Explain...

A grievance officer handles complaints, objections, and concerns.ResponsibilitiesAcknowledge complaints: Respond to complaints within a specified timeframeResolve complaints: Resolve complaints in a formal mannerProvide feedback: Provide feedback to customers on the grievance redressal mechanismEscalate complaints: Explain the complaint escalation mechanism...

**Role Summary**: **Key Responsibilities**: **1. Complaint Handling & Resolution**: - Receive, track, investigate, and resolve customer grievances raised through internal and external channels. - Coordinate with internal departments to gather information and resolve issues efficiently. - Draft clear, accurate, and timely responses to customers, regulatory...

**Role Summary**: Responsible for handling and resolving customer complaints related to credit reports, RBI complaints, and internal escalations in a timely and compliant manner. **Key Responsibilities**: - Acknowledge, analyze, and resolve customer complaints received via CICs (CIBIL, Experian, CRIF), RBI CMS, and NGRO. - Coordinate with internal teams...

**Job Title**:Café Admin **Location**: Vytilla, Kochi (Tamil people preferred) **Position Overview**: **Key Responsibilities**: **Employee Relations & Grievance Handling**: - Act as the first point of contact for staff regarding any workplace grievances or concerns. - Address employee complaints in a fair and timely manner, ensuring all parties involved...

**We have Openings for Customer Care** **Role & responsibilities**: - Inbound Process - Call handling - Resolving customer queries/ grievances - should be able to work in day shift. - Any Graduate / Undergraduate - Communication Skill - Basic Excel **Job Types**: Full-time, Fresher Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone...

**Job Description: Transport In-charge** Must be familiar with Chennai & Tiruvallur area and good at routing Qualification: Any UG/PG **Roles & Responsibilities** - Facilitate Transport registration enquiries and onboard the associates - Attend enquiries/grievances over phone for addressal - Monitor the Transport team members and follow up for closure in...

**Job Description: Transport In-charge** Must be familiar with Chennai & Tiruvallur area and good at routing Qualification: Dip/Mech Automobile **Roles & Responsibilities** - Facilitate Transport registration enquiries and onboard the associates - Attend enquiries/grievances over phone for addressal - Monitor the Transport team members and follow up for...

**Job Description: Transport In-charge** Must be familiar with Chennai & Tiruvallur area and good at routing Qualification: Dip/Mech Automobile **Roles & Responsibilities** - Facilitate Transport registration enquiries and onboard the associates - Attend enquiries/grievances over phone for addressal - Monitor the Transport team members and follow up for...

Roles and Responsibilities - Obtaining and updating lists of individuals contact details. - Generating Leads. - Calling active and budding clients to encourage the purchase of items. - Addressing clients uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. - Communicating verbal acceptances of offers to our...