Grievance Role

23 hours ago


Anna Salai Chennai Tamil Nadu, India GRM Academy & Consultant Pvt Ltd Full time

A grievance officer handles complaints, objections, and concerns.

**Responsibilities**:

- **Acknowledge complaints**: Respond to complaints within a specified timeframe
- **Resolve complaints**: Resolve complaints in a formal manner
- **Provide feedback**: Provide feedback to customers on the grievance redressal mechanism
- **Escalate complaints**: Explain the complaint escalation mechanism to the complainant
- **Coordinate with departments**: Coordinate between departments to resolve grievances
- **Guide customers**: Guide customers on how to redress their problems

Pay: ₹400,000.00 - ₹800,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Current CTC and Notice period ?

**Experience**:

- customer support: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person


  • Grievances Officer

    3 days ago


    Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time

    **Job Role: Grievance Redressal Officer** **Mode: Work from Office** **Shift: Rotational Swift** **Responsibility** ** Complaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction.** **Investigation and Analysis: Investigate grievances, identify root causes, and assess impact.**: - Communication: Act as the liaison between...


  • Thiruvanmiyur, Chennai, Tamil Nadu, India Kreon Finnancial Services Limited Full time

    **Role Summary**: **Key Responsibilities**: **1. Complaint Handling & Resolution**: - Receive, track, investigate, and resolve customer grievances raised through internal and external channels. - Coordinate with internal departments to gather information and resolve issues efficiently. - Draft clear, accurate, and timely responses to customers, regulatory...

  • Grievances Officer

    2 days ago


    Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description Job Role: Grievance Redressal Officer Mode: Work from Office Shift: Rotational SwiftResponsibility * Complaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction. Investigation and Analysis: Investigate grievances, identify root causes, and assess impact. * Communication: Act as the liaison between customers...


  • Anna Salai, Chennai, Tamil Nadu, India Apollo Home Health Care Ltd Full time

    Job description - TC Executive - Services Delivery Executive Roles & responsibilities: - 1. Monitor patient enrolment process and ensure smooth delivery of services 2. Handle providers grievances as the first point of escalation and address it to give a logical closure 3. Handle and manage patients complaints and resolve issues smoothly 4. Responsible...

  • Admission Counsellor

    2 weeks ago


    Anna Salai, Chennai, Tamil Nadu, India Musée Musical Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Role and ResponsibilitiesSet a professional and welcoming tone for the organization, ensuring a positive impression.Receiving visitors at the front desk by greeting, welcoming, directing and provide information appropriately.Attend all inquiries received through telephone, walk-ins, web, stores, examination Centre and other communication channels with...


  • Anna Salai, Chennai, Tamil Nadu, India Apollo Home Health Care Ltd Full time ₹ 88,800 - ₹ 18,00,000 per year

    Job description - TC Executive - Services Delivery ExecutiveRoles & responsibilities:-Monitor patient enrolment process and ensure smooth delivery of servicesHandle providers grievances as the first point of escalation and address it to give a logical closureHandle and manage patients complaints and resolve issues smoothlyResponsible for maintaining...


  • Anna Salai, Chennai, Tamil Nadu, India Touchmark Descience Pvt Ltd Full time ₹ 84,000 - ₹ 4,20,000 per year

    Qualification : Any DegreeMinimum Experience : 2 years in Education Field as a Counselor or Activity HeadSalary : 25,000Work Location : Anna Salai and Adyar, ChennaiWork Days : Monday to Sunday ( Weekly one day week off)Shift Timing : 12 PM - 8 PMRoles and Responsibilities :* Creating a student/Parent forums/community to discuss and suggestions & feedback...

  • General Manager

    18 hours ago


    Anna Salai, Chennai, Tamil Nadu, India Aanoor Global Corporate Solutions Private Limited Full time ₹ 18,00,000 - ₹ 54,00,000 per year

    Job descriptionCompany Name: Credible Corporate Service Pvt LtdPosition: General Manager - HRLocation: ChennaiDepartment: Human ResourcesJob Type: Full TimeExperience: Minimum 10 to 20 yearsSalary: ₹25, ₹90,000.00 per monthRole Overview· We are seeking for a Senior HR Manager with a strong background to lead and manage key HR functions, including...


  • Chennai, Tamil Nadu, India Kreon Finnancial Services Limited Full time

    **Role Summary**: Responsible for handling and resolving customer complaints related to credit reports, RBI complaints, and internal escalations in a timely and compliant manner. **Key Responsibilities**: - Acknowledge, analyze, and resolve customer complaints received via CICs (CIBIL, Experian, CRIF), RBI CMS, and NGRO. - Coordinate with internal teams...

  • Academic Counsellor

    5 days ago


    Anna Nagar, Chennai, Tamil Nadu, India Touchmark Descience Pvt Ltd Full time

    **Role and Responsibilities**: - Set a professional and welcoming tone for the organization, ensuring a positive impression. - Receiving visitors at the front desk by greeting, welcoming, directing and provide information appropriately. - Attend all inquiries received through telephone, walk-ins, web, stores, examination Centre and other communication...