Grievance Role

A grievance officer handles complaints, objections, and concerns. **Responsibilities**: - **Acknowledge complaints**: Respond to complaints within a specified timeframe - **Resolve complaints**: Resolve complaints in a formal manner - **Provide feedback**: Provide feedback to customers on the grievance redressal mechanism - **Escalate complaints**: Explain...

A grievance officer handles complaints, objections, and concerns.ResponsibilitiesAcknowledge complaints: Respond to complaints within a specified timeframeResolve complaints: Resolve complaints in a formal mannerProvide feedback: Provide feedback to customers on the grievance redressal mechanismEscalate complaints: Explain the complaint escalation mechanism...

**Role Summary**: **Key Responsibilities**: **1. Complaint Handling & Resolution**: - Receive, track, investigate, and resolve customer grievances raised through internal and external channels. - Coordinate with internal departments to gather information and resolve issues efficiently. - Draft clear, accurate, and timely responses to customers, regulatory...

Role and Responsibilities - Set a professional and welcoming tone for the organization, ensuring a positive impression. - Receiving visitors at the front desk by greeting, welcoming, directing and provide information appropriately. - Attend all inquiries received through telephone, walk-ins, web, stores, examination Centre and other communication channels...

**Role Summary**: Responsible for handling and resolving customer complaints related to credit reports, RBI complaints, and internal escalations in a timely and compliant manner. **Key Responsibilities**: - Acknowledge, analyze, and resolve customer complaints received via CICs (CIBIL, Experian, CRIF), RBI CMS, and NGRO. - Coordinate with internal teams...

**Role and Responsibilities**: - Set a professional and welcoming tone for the organization, ensuring a positive impression. - Receiving visitors at the front desk by greeting, welcoming, directing and provide information appropriately. - Attend all inquiries received through telephone, walk-ins, web, stores, examination Centre and other communication...

**Job Title**:Café Admin **Location**: Vytilla, Kochi (Tamil people preferred) **Position Overview**: **Key Responsibilities**: **Employee Relations & Grievance Handling**: - Act as the first point of contact for staff regarding any workplace grievances or concerns. - Address employee complaints in a fair and timely manner, ensuring all parties involved...

**Greetings from HIREWIZ...!!!** **Role: Customer Support (Voice Process)** **Experience : 0 to 1 Year** **Salary : 10 K to 15 K** **Shift : General (2 Saturday & Sunday week off)** **Shift Timing : 10 AM to 7 PMLocation: Anna Nagar ,Chennai.** **Job description**: - Handling calls/ queries / requests pertaining to product and service for inbound /...

Role and Responsibility - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed the task set by the organization. - Stay updated with market trends to better serve customers. - Identify customer needs and provide solutions through the company’s products and...

**We have Openings for Customer Care** **Role & responsibilities**: - Inbound Process - Call handling - Resolving customer queries/ grievances - should be able to work in day shift. - Any Graduate / Undergraduate - Communication Skill - Basic Excel **Job Types**: Full-time, Fresher Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone...