Customer Support Executive

Handle Customer Complaints Answer the questions and resolve the complaints **Salary**: From ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Customer service: 2 years (preferred) Work Location: In person

Job Title: Customer Care Executive Location: Raipur CG Qualification: Graduate Experience: 2 to 3 years **Salary**: 10000/- to 15000/- PM Job Duties: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...

**Key Responsibilities**: - Provide accurate information about products and services, helping customers make informed decisions. - Resolve customer complaints and issues efficiently, aiming for first-contact resolution. - Maintain detailed records of customer interactions in our CRM system. - Collaborate with other departments to address customer needs and...

**Responsibilities**: - Respond promptly and professionally to customer/Client/client inquiries. - Provide accurate information and guidance to customers/Clients regarding our products/services. - Troubleshoot and resolve customer/Client issues in a timely manner, escalating complex issues to the appropriate teams when necessary. - Maintain detailed records...

**Job Summary**: **Key Responsibilities**: - Manage and maintain the CRM system (e.g., Salesforce, Zoho, HubSpot) ensuring data accuracy and integrity. - Track customer interactions, analyze trends, and generate reports for decision-making. - Collaborate with the sales and marketing teams to develop targeted campaigns and promotions. - Monitor customer...

A CRM (Customer Relationship Management) role is focused on managing a company's interactions with current and potential customers. This position involves leveraging CRM tools and software to improve customer relationships, drive sales, and enhance overall customer satisfaction. Here's a detailed breakdown of the typical job description for a CRM role: CRM...

Positive Attitude - Good communication in English, Hindi, - Two years of customer care experience - **Providing Work Information**: Offering detailed information about our work, including features availability and pricing. - **Troubleshooting Issues**: Identifying and resolving customer issues, such as delivery delays, and payment discrepancies, with empathy...

**Customer Relationship Executive Requirements**: - A bachelor’s degree in administration or a related field. - A minimum of 2 years of experience. - Excellent interpersonal and communication skills. - Superior product knowledge. - A team player with leadership skills. - Maintain a positive attitude focused on customer satisfaction. - **FEMALE CANDIDATE...

Answering incoming calls promptly and professionally - Providing excellent customer service by addressing customer inquiries and resolving issues in a timely manner - Using scripted responses and guidelines to handle common customer issues effectively - Escalating complex or unresolved issues to the appropriate department or supervisor - Making outbound...

**Description: - ** We are looking for a customer-focused CRM Executive to manage and enhance customer relationships, retention, and loyalty at our jewellery store. The role involves to analyze customer behavior, develop engagement strategies, and support personalized marketing compaigns that increase customer satisfaction and drive sales. **Key...