Customer Relationship Executive

3 days ago


Raipur Chhattisgarh, India nirvana_association Full time

**Job Summary**:
**Key Responsibilities**:

- Manage and maintain the CRM system (e.g., Salesforce, Zoho, HubSpot) ensuring data accuracy and integrity.
- Track customer interactions, analyze trends, and generate reports for decision-making.
- Collaborate with the sales and marketing teams to develop targeted campaigns and promotions.
- Monitor customer satisfaction and resolve complaints or issues promptly.
- Create and execute customer engagement strategies to increase retention and loyalty.
- Maintain a database of client information and communication history.
- Coordinate with technical/service teams to address customer

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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