CRM Executive

1 day ago


Raipur Chhattisgarh, India Amantran Jewellers Pvt. Ltd. Full time

**Description:

- **

We are looking for a customer-focused CRM Executive to manage and enhance customer relationships, retention, and loyalty at our jewellery store. The role involves to analyze customer behavior, develop engagement strategies, and support personalized marketing compaigns that increase customer satisfaction and drive sales.

**Key Responsibilities:

- **
- Manage and update the customer database.
- Analyze customer buying patterns and preferences to identify upselling and cross
- selling opportunity.
- Track and report customer feedback, complaints and service issues.
- Maintain Records of VIP customers, purchase history, special occasions, and preferences.

**Females Only**

**12th Pass**

Pay: ₹8,891.41 - ₹10,000.00 per month

Schedule:

- Day shift
- Fixed shift

Work Location: In person



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