CRM Executive

1 day ago

Raipur, Chhattisgarh, India Doors & Decors Full time ₹ 2,40,000 - ₹ 3,00,000 per year

About the Company

We are a creative and fast-growing clothing design firm, dedicated to delivering high-quality, trend-forward apparel and providing exceptional customer experiences. To strengthen our customer relationship team, we are looking for a passionate and dedicated CRM Executive.

Role Overview

The CRM Executive will be responsible for building and maintaining strong client relationships, handling customer queries, ensuring timely communication, and supporting the sales and design teams to provide a seamless customer journey.

Key Responsibilities

  • Manage and maintain client databases through the CRM system.
  • Handle customer inquiries via phone, email, and in-person interactions with professionalism.
  • Build long-term relationships with clients to increase customer loyalty.
  • Coordinate between design, production, and sales teams to ensure smooth order processing and client satisfaction.
  • Monitor client feedback, identify pain points, and suggest process improvements.
  • Assist in managing order follow-ups, delivery timelines, and payment updates.
  • Prepare reports on customer engagement, retention, and satisfaction for management review.
  • Support marketing initiatives by tracking customer interactions and responses.

Requirements

  • Bachelor's degree in Business Administration, Fashion Management, or related field.
  • 2–5 years of proven experience in CRM, customer service, or client servicing (experience in the fashion/apparel industry preferred).
  • Proficiency in MS Office Suite and CRM tools/software.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and customer-oriented approach.
  • Ability to multitask, manage priorities, and work under deadlines.

Key Skills

  • Customer Relationship Management
  • Communication & Negotiation
  • Problem Solving
  • Coordination & Teamwork
  • Attention to Detail

What We Offer

  • An opportunity to work with a creative team in the fashion and clothing industry.
  • A dynamic work environment with growth and learning opportunities.
  • Competitive salary package 20k to 25k.
  • Exposure to the latest fashion trends and client engagement practices.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

  • Executive CRM

    5 days ago

    Raipur, Chhattisgarh, India Anopchand Tilokchand Jewellers Pvt Ltd Full time ₹ 96,000 - ₹ 2,40,000 per year

    Need to follow up with customers regarding new offers, orders and payments. Need to have good and polite conversation skills, should be polite and persuasive. Should have moderate knowledge of computer specially excel and Google sheets. Should have good spoken hindi and English. Preference is a girl with a jewellery background.Job Type: Full-timePay: ₹8,...

  • Crm Executive

    1 day ago

    Raipur, Chhattisgarh, India Rigga Industries Full time ₹ 3,50,000 - ₹ 10,00,000 per year

    Responsibilities:* Maintain CRM database accuracy* Collaborate with sales team on lead generation* Manage customer relationships through phone calls* Meet daily/weekly call targets* Report on sales performance metrics

  • Senior Crm Manager

    1 day ago

    Raipur, Chhattisgarh, India Sunhera Job Management Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Responsibilities:Lead CRM strategy and executionCollaborate with sales, marketing, and product teamsMonitor performance metrics and optimize resultsEnsure data accuracy and complianceExperience in handling multiple clients

  • Digital marketing Go High level CRM with n8n expert

    1 day ago

    Raipur, Chhattisgarh, India Cardinal Warriors School Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCardinal Warriors is dedicated to shaping tomorrow's leaders through a comprehensive approach that combines academic mastery, military-grade fitness, and unshakeable values. With specialized coaching for NDA, NEET, JEE, Olympiads, and CA Foundation, we prepare students for elite careers. Our state-of-the-art campus features modern...

  • Sales Executive

    3 weeks ago

    Raipur, Chhattisgarh, India Vinayak Job Consultant Full time

    Sales Executive TemplateWe are looking for a passionate sales executive to join our sales team The sales executive s responsibilities include generating leads making sales calls continuously updating our CRM database and meeting sales targets To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth ...

  • Crm Executive

    6 days ago

    Raipur, Chhattisgarh, India Mpower Edupreneurs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Manage and strengthen customer relationships, ensuring high levels of satisfaction, and supporting effective communication between the institution and its stakeholders. Preference to candidates with experience in Education industry

  • Senior Executive

    1 day ago

    Raipur, Chhattisgarh, India Interbiz Consulting Pvt Ltd Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Job Summary:We are seeking a detail-oriented and proactive Sales Operations Senior Executive to support our sales team with day-to-day operations, reporting, and process efficiency. This role will focus on maintaining sales data, ensuring CRM accuracy, generating reports, and assisting the team in achieving revenue goals. The ideal candidate is analytical,...

  • Customer relationship executive( Hospitality)

    1 day ago

    Raipur, Chhattisgarh, India Nirvana association Full time ₹ 4,50,000 - ₹ 5,40,000 per year

    Job Summary:We are looking for a proactive and customer-focused CRM professional to manage and enhance our customer relationship strategy. The ideal candidate will be responsible for maintaining long-term relationships with clients, managing CRM tools, analyzing customer data, and supporting business growth through improved customer satisfaction and...

  • IT Executive

    1 week ago

    Raipur, Chhattisgarh, India Nirvana association Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Job Summary:The IT Executive will be responsible for managing and maintaining the company's IT infrastructure, providing technical support to employees, ensuring smooth operation of systems, and assisting in implementing new technologies to improve efficiency.Key Responsibilities:Install, configure, and maintain computer hardware, software, networks,...

  • Sales Executive

    1 day ago

    Raipur, Chhattisgarh, India Fixing Dots Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We are looking a good candidate for sales executive. Minimum 2–4 years of experience in Sales/Business Development (B2B preferred)Skills RequiredStrong communication, presentation, and negotiation skills.Ability to achieve targets and thrive in a performance-driven environment. Proficiency in MS Office, Email, and CRM tools.Willingness to travel...