Cre/crm Female For Food Processing Industry

4 days ago

Raipur Chhattisgarh, India VINAYAK OUTSOURCING WORKS PRIVATE LIMITED Full time

Customer Relationship Executive CRE is responsible for managing and nurturing relationships with assigned customers ensuring their needs and expectations are met Handling existing customer s business enquiries shipment payment tracking This role involves preparing minutes of meetings MOM for virtual conferences VC tracking action points until completion and providing briefs for upcoming VCs Additionally the CRE will support new customer acquisitions manage a portfolio of existing clients and create presentations in coordination with higher authorities for customer engagement A Customer Relationship Executive CRE or CRM Executive in Sales and Marketing is responsible for managing customer relationships ensuring satisfaction and driving business growth by fostering loyalty and increasing revenue They handle customer interactions address inquiries and complaints and work to improve the overall customer experience This role also involves collaborating with sales and marketing teams to implement strategies for customer engagement and retention Key Responsibilities Customer Relationship Management Building and maintaining positive relationships with customers ensuring their satisfaction and loyalty Handling Customer Interactions Addressing customer inquiries complaints and concerns promptly and professionally Sales and Marketing Support Collaborating with sales and marketing teams to identify opportunities for cross-selling up-selling and lead generation CRM System Management Maintaining accurate and up-to-date customer records within the CRM system Data Analysis and Reporting Analyzing customer data to identify trends preferences and areas for improvement and reporting findings to management Strategy Implementation Implementing strategies to enhance customer satisfaction retention and lifetime value Cross-Functional Collaboration Working with various teams sales marketing customer service to ensure a seamless customer experience Staying Updated Keeping abreast of CRM technology and industry trends Meeting Targets Achieving personal and departmental targets related to customer satisfaction retention and revenue growth JOB APPLY http jobs vinayakjob com CONTACT DETAILS - Name - DIMPAL Number - 91 91099 99669

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